Spectrum Store
Internet Service ProvidersHours:
809 Central Ave, Kearney NE 68847 Hours
About Spectrum Store
Spectrum Store, located at 809 Central Ave in Kearney, NE, offers a range of services including broadband internet, mobile, and cable TV. Customers appreciate the quality of the internet service and the helpfulness of the staff. Many reviews highlight the friendly and supportive employees, particularly Trenton and Kat, who are recognized for going above and beyond to resolve issues. While some customers experienced problems with billing and the automated phone service, they noted that in-store assistance can provide effective solutions. A few reviews mention frustrations with the customer service representatives over the phone, but they also emphasize that staff at the store are generally responsive and willing to help. Additionally, customers have reported that Spectrum has a good variety of promotions that can lead to savings. Overall, while there are some complaints about the phone support and occasional billing issues, the in-store experience is generally positive, with the staff being praised for their patience and willingness to address customer concerns. The Spectrum Store in Kearney is seen as a reliable option for internet and cable services, making it a solid choice for local residents looking for quality service and support.
Most Recent Reviews
February 2025
They went above and beyond my expectations!!!! A SPECIAL THANK YOU TO Kat Watford the store specialist! Also a special THANK YOU TO TRENTON REED for all his help!!! A+A+A+A+ to both at the Kearney Nebraska store!!!!!
August 2024
Staff don't know the difference between phones so wasn't any help all. Left without a phone
July 2024
They were very efficient in returning my equipment. I didn't have to wait in line.
More Comments(113)
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