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March 2024 by Matt Meister
They really know what they are doing. They don't make me do reverything online or check myself our at the register. I still prefer old school customer service.
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November 2023 by Traci f
I was just at the store in Kearney Nebraska dropping off a package. As I was leaving, I noticed an older couple getting ready to go in the store. The older woman was having a hard time getting out of her vehicle. I thought about getting out to help her, but right as I was doing that a young man (employee, dark haired thin young man if you see him) from inside the store came out and made sure that she was getting out OK and asked if she needed any help and held the door for her. He also made sure the older man in the driver seat was doing ok as well. What a kind young man. It’s good to see that there are still good caring people in this world. Sometimes our younger generation gets a bad rap, but this young man deserves a 5 star!
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November 2023 by Beth Ramos
Avery is really nice and helpful, although she is training someone she is still nice and calm. I have to return my router and she’s done it so quickly. Thanks ? ♥️
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October 2023 by michele f
I was just at the store in Kearney Nebraska dropping off a package. As I was leaving, I noticed an older couple getting ready to go in the store. The older woman was having a hard time getting out of her vehicle. I thought about getting out to help her, but right as I was doing that a young man (employee, dark haired thin young man if you see him) from inside the store came out and made sure that she was getting out OK and asked if she needed any help and held the door for her. He also made sure the older man in the driver seat was doing ok as well. What a kind young man. It’s good to see that there are still good caring people in this world. Sometimes our younger generation gets a bad rap, but this young man deserves a 5 star!
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August 2023 by Rachel G.
There is a young guy there who has helped us out multiple times. He is always kind and gracious even during times when the line is long and it's clear the day has been busy. I wish I knew his name to give him credit but we appreciate you!
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June 2023 by Amy Vinton
I’m TERRIBLE with names. I should have written this immediately upon getting to my car?. Great experience! A wonderful young man, I believe his first name started with ‘A’ was helpful, attentive, knowledgeable, and courteous. I joked with him that I can’t even tip him and that he’s providing better service then most places that always ask for a tip. This young man will go places.. he understands that even if this isn’t his dream job , it’s still important and he can make a positive impact on others. Please give him a raise, take him out to lunch, or something… he deserves it ! We’ll definitely be back. We’re willing to pay more for better service ! Thank you! !
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June 2023 by Arlene Stoner
The manager is awesome. Always helpful and very personable. I have had several occasions where I have had multiple Amazon packages to return and he is always very patient, even when I come in 10 minutes before closing!! Outstanding customer service!!
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June 2023 by Joseph “Lian Hua” Hopkins
I asked for my package that was eligible for pickup and the attendant stated that he couldn't go thru an entire truck to look for my package and for ne to wait for it to be delivered. I was not impressed by any means with his attitude or conduct of what responsibilities were bestowed upon him he failed to meet the customers requests miserably. Ups should reevaluate thier perspective on who matters most and why they are even in business in the first place we.
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June 2023 by KATHI HAGGE
JUSTINE WAS AMAZING. I HAD 6 ITEMS AND DIFFERENT LABLES TO PRINT AND PACKAGE. I WAS THERE LESS THAN 5 MINUTES! AMAZING! SO FAST AND VERY FRIENDLY TOO!
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June 2023 by Honest Reviews
The staff here are efficient and friendly. Each time I've been at this location it has went well.
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January 2023 by Alexa Hopper
Management has changed and now has great service and assistance!
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December 2022 by Marcela Marie Gonzalez Cepek
I returned an Amazon package here and it was fast and easy!
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October 2022 by Jason
Place isn't open. It's being remodeled. Where else can a person return Amazon packages? Ups off 11th is only open 330 to 6pm. It's a joke when this store is closed.
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June 2022 by Amber N.
We arrived at 2:50pm on Sunday to ship one package. They close at 3pm. The clerk declined to ship our package. I said "are you declining to ship our one package?" He responded "Have a great day." I understand that they were closing shortly but as a customer we were expecting service within hours of operation. One package.
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May 2022 by Deb G.
I arrived at 9:00 am on a Saturday which is the opening posted. Two people were waiting. It is 9:10 now, door still locked. I called the phone number, no one answered and voicemail is full. No way to run a business!
