Victra, a Verizon Authorized Retailer in Kearney, NE, is known for its clean store and friendly, knowledgeable staff. Customers appreciate the helpful and patient service from staff members who walk them through device options, setup, and protection plans. The team is well-trained and courteous, ensuring a positive experience. Although some customers note that processing times can be lengthy, they value the staff's dedication and expertise. Overall, Victra provides a trustworthy, fun, and professional environment where customers can find a wide range of wireless devices, accessories, and support to stay connected.
Misty went above and beyond with her customer service!! Thanks, Misty!!
April 2024
Overall good experience. Only drawback was that there was not one salesperson working so we waited while she helped other customers.
March 2024
Place was very clean. Amy was amazing to work with. Very knowledgeable and walked us through every single thing she was doing. Only concern was it took hours to process everything for two new phones.
