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August 2023 by Google user
Shantell was knowledgeable, personable, and professional while answering our questions snd explaining options. She was patient as we made decisions. She made our visit a great experience!
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June 2023 by Jan Eutsler
So efficient. Employee so knowledgeable. Easy purchase.
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May 2023 by Ceci Perales
She was amazing! Very patient, professional, attentive, overall it was a great experience
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May 2023 by Tina Larison
Excellent service with no waiting time.
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January 2023 by Breanna Elice
Cole was amazing!! Helped me get my new phone set up with patience and kindness! Stellar people skills and was so fun to talk to while waiting for everything to transfer!!
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January 2023 by Kaci Johnson
Getting a new phone is always stressful and time consuming, but the folks at this store made it efficient and fast, very painless! Shantel is a great rep, very knowledgeable and helpful. When I need to go to Verizon, I will go where she’s working because she made the experience delightful!
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November 2022 by Melissa Kapustka
Mike was very personable, knowledgeable, and had a good sense of sense of humor. He really helped us out!
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November 2022 by shayster06
It was nice to have a very knowledgeable agent helping me.
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November 2022 by Walter Martin
Mike at the Verizon (mall) store went above and beyond and even stayed late to help me through my phone problem.
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September 2022 by Angela Nelson
Everyone was helpful at this store. Thank you Shantel for putting up with me and being so patient!
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September 2022 by Jerry Foote
Great customer service, Shantell was awesome.
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August 2022 by Tafadzwa Ndaguta
I came into the store when she was about to close, I did not feel rushed at all. Service was excellent and she helped set up my new phone and was super helpful.
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August 2022 by Mary I.
I have been a loyal customer for over 10 years. The service has gone down and I will no longer be a customer. First of all, 4 years ago a gal who left the day after I bought a phone, QUIT.She promised that she would be there to help if I would need it. Talked me into buy a tablet. Added to my monthly bill. Beware. Both managers, South and North are bullies and employee people that are the same. What ever happened to "the customer is always right" and "honey will bring more bees than vinegar"?
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April 2022 by Clarissa Feldman
Excellent service! Didn't feel rushed or like I was an inconvenience. Pulled out all stops to help me get a new phone set up as my current one was going bad fast. I came in towards the end of the day and the representative got right on the phone making sure all things were correct with my account and they stayed late to make sure everything was a okay with my new phone.
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March 2022 by Carolyn Henry
I have always been treated very nice. I find the people there are very helpful. I could not have asked for better service
