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September 2023 by Carol Chadwick
Great appliances and friendly sales people.Hard to find as it's right in the middle of Garrett's. Parking was terrible.
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May 2023 by GARY WENDT
A very nice selection. And helpful staff
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October 2022 by The Snuggary
I've never had a problem with the place.
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May 2022 by Guy Gilsdorf
This all started approximately March of 2021. Worst experience I have ever had purchasing a product. I purchased a scratch and dent fridge. VK stated that it had full 1 year warranty parts and labor. After 7-8 service calls, the fridge had a part they did not want to replace, not a good warranty. Geoff offered to exchange my fridge for the same scratch and dent model but wanted to charge me $250 dollars more. That didn't make sense to me. I inquired could I purchase a new model, not a scratch and dent, and pay the difference. He agreed and I purchased a brand new Frigidaire. Upon deliver the doors on the fridge were mismatched. This was communicated to Geoff and he stated that he would have to email his Frigidaire representative. This was in Mid December 2021. I received no communication or updates from Geoff. I finally contacted Frigidaire directly online and got the door ordered. It is now May 2022 and I have my matching doors, finally. Geoff did nothing, CJ did nothing. Working with Geoff and CJ was very difficult. I Would not recommend VK to anyone. Even the Frigidaire corporate issues service orders to another company. BUYER BEWARE, if something goes wrong that requires a major fix, most likely you will be doing all the work to have the situation resolved. If I could, I would give them a -5 for service after the sale. *** WARNING: DO NOT BUY FROM VIDEO KINGDOM******The response if false. First, the statement about the compressor. Your exact words "To expensive to fix. The compressor cost almost as much as the fridge". Second, you and your rep did not order the door. I did online with Frigidaire direct. The only reason you knew is you received an shipping email. You were copied on the same email I received once Frigidaire did the work order. I will agree with one statement, I hope this fridge last for many years to come.
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August 2021 by Roger McCartney
Great staff and very knowledgeable. They redesigned and modernized my entire house AV system. Geoff did a great job on the install and helped me learn the new technology! Great place for quality, service and price!
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July 2021 by Max H.
My first time ever getting my subs and speaker hooked up. They did a great job explaining everything too me and recommended a lot of stuff to make my system better! I just wanna say thanks to the people who make the place that it is today! I am definitely coming back!
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January 2021 by Travis Lear
Great customer experience, was treated with great respect and all my questions were answered clearly. They made my buying experience very simple. Delivery of my new refrigerator was fast and on time. Will definitely continue to get my business in the future.
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November 2020 by darrin sprague
Geoff always does a great job .Jim is the man if need something installed fast and right .
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October 2020 by LDT Timmerman
One of the worst experiences of customer service I've ever experienced they wanted to watch over you like you were going to steal something but yet they were here to help ask him a question they didn't know if you are working on a washer dryer or car audio...
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June 2020 by Mandy Brandenburgh Johnson
We had great customer service and quick delivery! Very helpful and friendly!!!
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March 2019 by Sarah Isaac
See Geoff for the best customer service in electronic sales!
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January 2019 by Snort Boyd
Purchased a remote start from them and had the install it. Works like a charm and they professionally handled a concern I had. I highly recommend them.
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December 2018 by Micharl Reynoids
Professional job and proud of there work
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April 2018 by Steve Barger
I bought locally because I think it is important to the community. I believe the staff could be more educated on the products they sell.
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January 2018 by Chey Maliwat
The hours online are wrong. I called beforehand asking for a product, they told me they carried it. I walked in the same day and was told they don't carry them.