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January 2024 by Mike J.
everytime i have to deal with the manager Ana, or Anna (however she spells it) in the pharmacy it is like dealing with a new hire! they need a new manager, and if that is the best that they can do then customers need to go someplace else
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September 2023 by Shelby Bussard
Every time I come to pick up a prescription, they never fail to mess something up on it. From contacting the wrong physician, giving me the wrong medication, wrong dosage, refusing to add both of my insurances making it cost much more, sour attitudes; something always happens. Switching pharmacies asap and I recommend you do too. Don’t waste your time or money
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July 2023 by Maddie Joy
They are out of my husband's prescription every month. It's a controlled substance that not a lot of people take and yet, they can't remember to order it. I asked nicely why it's always out of stock (because I thought there might be a shortage or some other explanation) and the guy just told me to transfer to another pharmacy. Even the employees know the place is terrible. I've been a loyal Walgreens customer since 2008, but after 3 years of getting wrong prescriptions, prescriptions being out of stock, prescriptions never being ready on time even if you order days in advance, insurance information being screwed up monthly, and an employee telling me to take my business elsewhere, I just might.
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July 2023 by Ashley Castro
Medication was always withheld and I was told it wasn’t covered by my insurance when I knew it was. Switched over to USave pharmacy and now have no problem getting medication.
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April 2023 by Joanna Sierka
Google said it was open 24 hours (confirmed 9 weeks prior), so we took our kid to immediate care for a strep testing on the other side of the road. When we came to pick up the prescription for antibiotics (we were told it will take an hour) the pharmacy was closed. Walgreens associate did not know when they will reopen.
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February 2023 by Jordan Carfield
I came to pick up a prescription and was told to come back later so they could fill it because apparently it wasn’t automatic refill. Came back a half hour later and was told they wouldn’t have it in until Wednesday. Don’t see why they couldn’t have checked when I was there the first time, very frustrating. They are always unorganized and unprofessional. I will be finding a different place to get my prescription.
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January 2023 by Abigail Osterholt
The day of a snow storm (15+ in) I got pink eye. My doctor put in a prescription. I called twice to make sure it was ready and was told the second time it would be a 30-45 min wait. I braved the weather and passed many people who were stuck on the way to pick up my meds. I showed up about an hour from the second call only to be told “We just got the prescription order in, it will be a while.” After telling them I spoke to them twice on the phone, they denied ever talking to me. I am now sitting in the middle of a snowstorm waiting for them to put some medication into an envelope. I will be speaking with the manager
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January 2023 by Brandon Stehl
I placed an order on the Walgreen's app for in-store pick up. When I showed up and told the employee I was there for an in-store order pickup, she asked me if I had placed the order online, if it was a curbside pickup, or if I had it shipped to the store from online. The item I had ordered was not in stock, so it was replaced with an additional item, but I did not want the replacement. I get that item counts can be off in a large inventory in chain stores like Walgreens, but I was not impressed with the staff. When I tried to explain that there were similar items to what I had ordered, but that they would not ring up at the same price, she told me "No, what I replaced your item with is the same price." I explained that I understood the item was the same price, but the item that was truly comparable to what I had ordered was probably not going to ring up the same, and I would just cancel my order. It's a cold day outside, and the holidays are stressful, but a little less huff-and-puff, and a little more customer service goes a long way. Target, Hyvee, and 5 Below have way more personable employees.
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December 2022 by Chels Keeney
Unprofessional and unorganized. We called three times (2 weeks before, day before, morning of) for passport photos to sure make an hour before our passport appointment at 10:30am was sufficient amount of time and was told yes each time. However when we showed up, we were rudely told that that was not possible and they would not be able to have them printed until evening at the earliest. So now have to cancel passport appointment we scheduled weeks in advance. (post office photo services were down.)
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December 2022 by Joe Anderson
Wish I could leave a higher review, but the cashier told me I didn't have enough money and shot me with a 12 gauge.
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October 2022 by Stacy Malone
If I could leave 0 stars, I would. I have had countless issues with this pharmacy over these last two years that I’ve lived here. My providers don’t even like using Walgreens because they screw things up. I got new insurance and they can’t take the insurance information through the drive through, though other pharmacies can. They told me I needed to come inside after explaining to them that I had a sick baby in the car. I just switched all of my scripts over to Hyvee and they have been great so far- but to mention cheaper! I will never use Walgreens again- it’s a joke!
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September 2022 by Sean M.
I set an appointment for 10:15, arrived at 10:08 and was told I may need to wait 45 minutes or longer....I asked what the point of an appointment system is if timelines can't be met and wasn't given much more than a sorry. I had to leave to go to another appointment and was told to come back in the afternoon. I came back after said appointment only to find out they were closing down the pharmacy for a lunch break. Just a bad experience from start to finish.
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August 2022 by Callie Jones-Hughes
I just came in to buy a card and gift card and the lady at the register told me I couldn’t use my credit card to purchase a gift card??? Uhhhh I’ve used my credit card at this very Walgreens to purchase several gift cards in the past. ??♀️ Never had a problem till today so I’ll take my business elsewhere.
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August 2022 by Lynn W.
Terrible service. I placed an order to be picked up as I have a sick child. I waited for 10 min, called the store, was told there are only 2 people working and they would get my order ASAP 40 MIN later I am STILL waiting. They finally bring my product, but only half of my order. No communication was made knowing I was sitting in the parking lot waiting for 40 min for 1/2 of my order. Worst customer service ever!!!!!
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February 2022 by Josh Lillyman
Wish I could leave 0 stars. Worst Pharmacy in town by leagues. Walgreens must be the bottom scraper that is fine with accepting the pharmacists every other pharmacy rejects. There is literally no words to describe how awful my experiences have been over the past year with them. Impossible to get meds on time, drive thru is a complete joke, good luck ever talking to someone on the phone, budget in about an hour if you want to even speak to anyone when you go into the store (usually to be met with another hour of waiting for them to actually give you your order). At this point, why even have a pharmacy section in your store? It barely functions. I can't imagine if people were very dependent on their medication and tried using this awful excuse of professional business. Likely would be better of going to a pharmacy staffed by 13 year olds.