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October 2021
I had to wait 30 mins in the drive through for a simple cash deposit… why? It should have taken five minutes max. This is a reoccurring problem at this location. Upper management needs to come in and see what the heck is going wrong with these employees immediately.
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June 2020
Waiting 30 minutes is not okay. This bank just keeps getting worse by the week it seems, then waited an additional 10 minutes for them just to deposit 3 checks into my business account. Total of 40 minutes waiting. Bank of the west you really need to start training your staff better
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July 2019
Young lady who assisted me, Nelvy was very professional. Very good bank. Great service.