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January 2024 by Ms R.
It won't even accept my order. I give up and will go somewhere else. I refuse to use on the credit cards in my wallet before it decides to pick one. What crap.
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December 2023 by K L
Awesome prices and very speedy delivery. Best company for pet meds hands down!
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November 2023 by EJ Brown-Trollinger
I ordered 10 boxes of dog dewormer. I never received it. I called Pets Supplies Delivered and they basically told me that once it leaves their hands, it is no longer their responsibility. I call USPS and they told me since the package is not insured, there is nothing they can do about it. Pet Supplies Delivered got their money, USPS got their money; I am the only one out $100! I am so beyond disappointed. I will be filing a complaint with the BBB.Update….I finally received the order that was placed on 21Oct23 on 05Nov23. Originally the post office told me that since there was no insurance on the package, there was nothing they could do about it. But apparently, they delivered it to the incorrect address which was eventually returned to the post office. The reason for the 3 star is because of the customer service. They were nonchalant and offered no assistance when I was trying to locate my package.My advice to all is get insurance on the package; especially if going through the USPS. They are known to dump mail they do not feel like delivering
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February 2023 by Nestor Montiel
First time customer and they exceeded all my expectations. Bought vaccines and were delivered next day with plenty of cold packs. Impeccable customer service. Will buy all my veterinary needs here. I am a Veterinarian and I 100% recommend this place.
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November 2022 by Jeanette Collazo
The rabies vaccine came in two days I had no prob with the order and customer service did a great job
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September 2022 by Sue Adams
Great products. Great prices. Great delivery. Will order again.
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August 2022 by Dawn Presley
Do not buy vaccines here. I put in an order for 2 feline vaccines and they got here warm as ice packs melted so can't use them. Called today to have them send new ones and they wanted to recharge me plus have me pay an additional $35 for overnight shipping now. I would have been willing to pay the extra shipping but not paying again for the vaccines!
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July 2022 by Annette Berg
NO STARS To the New Customer's look on Better Business Bureau b4 doing any business with this Company!!! I wish I had.Scott/OwnerI will not be using ur company ever again!!! You did not do rt by the customer at all!! You didn't add extra ice as I was told. Also was told 2 different story's on what happen to the order. The story I was told it sat in the warehouse package over the weekend. You have stoled from a customer.Scott you could of made it rt but didn't very disappointed.?My shots were sent 2 me warm poorly packaged.DO NOT DO BUSINESS WITH THIS COMPANY THEY WONT MAKE IT RT YOU WILL JUST GET THE RUN AROUND. THIS IS A CRACKERJACK COMPANY.To the 0wner shame on you!!! I would be very embarrassed even writing back to me on my review. You did not do the rt thing if u really cared about your Business and Customers you would have made it rt and u didn't. It was done wrong at ur end!!! I was told the Vaccines wouldn't be mailed out not tell Monday but I got them Tuesday somethings very off here. And it say that on the invoice also was told it would be Packet with double ice and was not. It's really really sad it went this why I referred this company to family and friends and they were going to order from u also. I had to let them know what happened to me and not to do business with u.UPDATE ON THIS WHOLE DEAL. I FILED A CLAIM WITH MY BANK WAS ABLE TO GET MY MONEY.Pretty SAD IT WENT THIS FAR. I JUST NEEDED SHOTS FOR MY KITTENS ?
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June 2022 by Lindsay S.
Do not order from this site... I ordered my dogs heart meds on Friday morning & was hoping to have the meds by mid week of the following week. I reached out the following Tuesday since no updates and this company had not even reached out to the vet to fill the prescription yet. I asked if this would be shipped soon or if I needed to cancel to use another company. Melissa instructed me by email that it could take up to 3 business days due to not being opened on weekends and I proceeded to email her back this was the 3rd business day and what was going on with this order. So my vet was not able to approve the med until that Thursday due to the lack of effort from this company to get prescription filled in a timely manner. I went ahead and ordered from PetMeds on Thursday as well, knowing the company would not get me my dogs meds in time, giving them over a week to do so. I received my PetMeds bottle on Saturday still no sign of PetDelivered bottle in mail yet. I ordered from this company June 3 at 10am and still waiting and customer service is not helpful or that friendly at all...Never again
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April 2022 by Veronica C
I was skeptical about ordering dog prescription online, usually I would order from a big chain store. However, the price is very competitive so I gave it a try. I ordered 2 boxes of ************** (green). At first they cancelled my order because my vet did not send a prescription. *** tried to contact me but I did not pick up thinking it was a scam. I then called them back and the lady answered the phone was extremely helpful and gave me the instructions. I also asked if the ********* is good for at least 12 months (since I ordered 2 boxes). She called their pharmacy and told me the expiration date will be May 2024. Very happy and will order again.
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April 2022 by Veronica C
I was skeptical about ordering dog prescription online, usually I would order from a big chain store. However, the price is very competitive so I gave it a try. I ordered 2 boxes of ************** (green). At first they cancelled my order because my vet did not send a prescription. *** tried to contact me but I did not pick up thinking it was a scam. I then called them back and the lady answered the phone was extremely helpful and gave me the instructions. I also asked if the ********* is good for at least 12 months (since I ordered 2 boxes). She called their pharmacy and told me the expiration date will be May 2024. Very happy and will order again.
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March 2022 by Trung Tran
Great discount pet supplies store! Fully stocked online Pet Pharmacy is also a huge bonus!
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December 2021 by Becky Winter
This is my first time to order from Pet Supplies Delivered, and I am grateful for the great Black Friday prices (as well as their standard prices), the outstanding customer service from both Lisa and Cody, and the timely delivery of my product.Since medications and treats are time sensitive, I recommend looking at what you have on stock, calculating expiration dates, and calling for what is on hand for your needs, if warranted. I recommend this for any site as they don't know your circumstances and you don't know their stock. Pet Supplies Delivered accomodated my needs with patience and grace.
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December 2021 by Maria G
Fast shipping. Great communication. Great prices! Very pleased with my purchase. No issues whatsoever!
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December 2021 by Maria G
Fast shipping. Great communication. Great prices! Very pleased with my purchase. No issues whatsoever!
