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February 2024 by Aaron Knaub
I always have a great experience here. This office runs on time and the staff treat my little dog like a princess!
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December 2023 by Ellie Northouse
My family has been going to Val Verde for 3 generations. About a year ago I took my soul dog to Doctor Hord. He completely ignored our concerns about my huskies breathing, and brushed them off as “all huskies pant”. two months later he collapsed, and almost suffocated in my back seat as I rushed him to the hospital. We had to put him down that night because of Laryngeal paralysis. The emergency vet said the second I said his symptoms over the phone she knew that’s what it was. His ignorance killed my dog, she said if we could’ve got him treatment before he crashed, we could’ve saved him. I wouldn’t wish the trauma of your dog suffocated, and not getting to the vet fast enough on anyone. Now my mother has wasted a ton of money in prescriptions because he “didn’t think he needed an X-Ray” to be sure he was prescribing the correct medication, even though she asked. Because of this we missed his cancer. If you care about your pet DO NOT take them to this establishment. They don’t care about your pets the way a vet should, and it’ll cost you your pets life. Doctor Hord is a terrible doctor, and if I had it my way I’d sue him for all his worth.
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November 2023 by Terry Munsinger
Very clean and odor free. Professional staff!!
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August 2023 by Jamica Lasonde
Very caring staff. Great communication and always the best care.
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July 2023 by Kimberly VanCleave
Wonderful experience with puppy care. They do amazing things for the dogs of Midwest Rescue Network too.
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April 2023 by Bonnie Tellier
Dr. Hord and his team are 100% professional, caring and kind! My pup needed surgery and follow up rehabilitation and they did a fabulous job of getting him back to his usual happy- go- lucky self.
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March 2023 by Emily Vaughn
Very clean facility. Staff was very friendly, but a little disorganized. Drop of was great but pick up was a mess. My fur baby was still coming off the meds and did not feel well, I just want to get her home as fast as possible. However there was a printer issue, and then a computer issue that drug on for 10 mins. I recommend they prep the print outs prior to when patient is trying to leave.
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February 2023 by Ross Hulke
Had to have our best friend euthanized today after 15 years of unconditional love. The receptionist, Renee, and Dr. Hord were extremely caring and did an excellent job. Renee was even thoughtful enough to take my credit card information before the procedure started so that I could leave immediately after. We've been going there about as long as they've been open and are extremely happy with them. Highly recommend!
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February 2023 by Courtney Jones
I have always taken my animals here and will continue to do so, even though I moved a bit further away! Dr. Hord and his whole team are extraordinary! They're always so kind, helpful, and knowledgeable!
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January 2023 by Brad Henry
Nothing but positive things to say about this place. It's WAY out of our way, but we don't give it a second thought. Dr. Hord is a truly gifted vet and a really nice guy.
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December 2022 by Ryan Wilson
The Drs are great and they explain things well.
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September 2022 by Matt P
Dr. Hord is a professional, caring and, compassionate Veterinarian. Could not imagine taking my animals anywhere else.
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August 2022 by Julie McClannan
Dr. Hord takes his time and clearly loves animals. My dogs are always anxious to go to see Dr. Hord.UPDATE. I wrote the initial review 4 years ago. I still agree with my assessment of Dr. Hord but every time I take one of our dogs to him I end up waiting 20-30 minutes past my appointment time to be seen. Today after waiting for 40 minutes with two restless dogs my husband and I left. Since this has been a recurring problem I finally got the message today. He doesn't need our business.
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April 2022 by Scott Taff
They are Awesome...took care of my dog. And they went above and beyond 5 star+
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March 2022 by John Romanus
top notch care for your beloved pets. Quite busy place though.
