Security Bank in Laurel is a local bank that provides a great and helpful experience. Customers report a family atmosphere that gives confidence that the bank always has their best interest at heart. The staff are described as courteous, knowledgeable, responsive, professional, and personable. They are understanding and guide customers through processes, explaining everything in great detail and catering to specific needs. Reviews highlight the bank's ability to help with dental insurance, health insurance, and mortgage loans, even in difficult situations. For example, the bank can assist self-employed individuals or handle complex transactions like coordinating closings in two different states on the same day. Staff work extremely hard to get everything done and make things happen. Customers feel they are known as a person, not just a number, especially if they are loyal, long-term customers who have always made payments on time. This personal care and deep local knowledge is exactly why many believe you should use your local bank. The overall experience leaves customers feeling they couldn't have asked for better service.
Katie Christiansen was a great help in assisting us to obtain Dental Insurance. She guided us through the process and was very understanding in our needs.
May 2024
I have banked with Security Bank for nearly 50 years. Staff have always been courteous, knowledgeable, responsive, and helpful!
June 2022
Katie Christiansen has been great to work with! Great customer service and reliability.
