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November 2023 by Francessa M.
The office is cold and institutional without offering the help of qualified doctor. You never actually talk about what is going on they just prescribe you medication. The primary Dr downstairs was even worse because they had an aesthetician assigned to the treatment of my diabetes! She kept leaving the he room to ask someone else answers to her question- complete house of horrors!
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September 2023 by Wanda J.
Mental health care providers are cold and distant. Never once did they even talk to my 9 year-old son. Just prescribed adhd medication.
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February 2023 by Amber S.
AVOID THIS PLACE! Just an embarrassment of an establishment. I would rate it 0 stars if that were possible. Enjoy a nice list of why you should avoid this place. (I could've kept going but it's already pretty long) 1. Worst customer service. I've worked enough customer service jobs myself to know that these jobs aren't pleasant, but that doesn't mean you treat your customers as awful as you possibly can. They are extremely mean, and will insult you and hang up on you over the smallest things. They will shame you for asking questions, and will insult you and your mental health and your financial situation and pretty much everything else. I've never met so many hateful and disrespectful people in my life until I went here. 2. No one answers you. You can call and wait 20-40 minutes for someone to answer, just to be transferred to someone else who never picks up and never calls back. Good luck getting anything figured out or any questions answered beyond the simplest of questions. 3. Prices. Their prices are ridiculously high already, but then they will push you and harass you to try their treatment methods that are thousands of dollars. It doesn't matter if you say no, they will keep harassing you. They also try to make you schedule as many appointments as possible whether you need them or not, and even their appointments for a simple refill are 2-3x higher than anywhere else I've been. 4. Their turnover rate. Good luck keeping your doctor here for over 3 months. Everyone leaves and everyone quits. 5. They don't care about you. The appointments I had considering my medication plans were literally 5 minutes long if not less. The doctors were always late, and would show up and do the appointment as quick as possible and would barely ask any questions in order to end the appointment. Oh, and these appointments cost about $150-$200 for 5 minutes of their so-called counseling. If I said I was feeling worse, any and every "solution" they offered was either more pills or their "amazing" treatment options that cost thousands of dollars. 6. Everything is YOUR fault here. They will blame you, they will shame you, they will insult you, they will tell you everything is your fault. I have so much more I could say, but we'll stop here for now. Maybe I'll come back later and write a couple more things if this didn't convince you to stay away from this place.
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June 2022 by Blaine R.
Used to go here for psychiatric treatment, came back 3 years later for TMS, and I'm extremely disappointed in the quality of care here. I strongly suggest prospective patients do their research before deciding on a psychiatrist for medication management or for TMS.I really hope things turn around. Most of the staff are very kind and I respect Dr. Duffy's expertise, although I do wonder if I as a patient am as important as the checks they get from my insurance.
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November 2021 by Rachel K.
Dr. Duffy is the best! He has been my doctor for years! Can't say enough good about him! TMS treatments turned my life around!
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January 2021 by Debbie B.
This place has ruined my health. For two years I have had abnormal liver function tests. No one told me. After each lab I asked if liver and kidney function tests were normal. Due to many more things that have happened, I asked for a copy of my medical records. It took almost 30 days to get them. I was lied to as to when they were mailed and kept having to call to finally get the right answer. When I got them, lab results showed I had abnormal liver function results for the last two years!
