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March 2024 by Toni Reiman
Shantashia is amazing! I only go to that store because of her customer service skills! She never disappoints!
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March 2024 by Cathy Quandahl
Jeremey was very friendly & helpful. Helped us get 4 new phones sent to different addresses & helped us change account information & change to the best service plan
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February 2024 by Mar
Great help. Thank you!
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February 2024 by Aaron Cox
Employee explained manager pokes and touches her randomly, name is Kayla from the looking at the receipt. She's not there anymore I learned last month but I won't be stopping at that store when I visit Lincoln. I went in for help & that same manager wouldn’t stay off his phone long enough to give me a proper break down of my bill. Even though I set my account up on his store.
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February 2024 by Rory Nolan
Vadoll was really helpful in getting me a new phone. Thanks for your work you guys.
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February 2024 by Tania R Sercl
Sales representative, Vidoll, was incredibly helpful. I'm older and technology can be challenging for me. I came to transfer from longtime service provider to AT&T and set up a new phone. Vidoll was patient, explained the process to transfer service providers and quickly transferred phone data to the new phone. I added a line for an Apple Watch and Vidoll paired the watch with the new phone—easy-peasy! Excellent experience--10 stars for customer service and another 10 stars for in store accessories.
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February 2024 by Renae
Jeremy was a huge help getting my number switched over after my phone was stolen. It was a nice smooth transaction
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January 2024 by SMITH FAM
Your service sucks! I was lied to many times about my contract! Plus I'm overpaying $150.00 for a $100.00 phone Stay away from this Scam of a company!
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January 2024 by Nikki Wolfe
Jeremy was awesome! He really knows his stuff! There are all very knowledgeable and professional!
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December 2023 by DonShay Monee
Shantashia is a GREAT rep. She was friendly, efficient, and relatable. She answered all the questions we had and thoroughly explained everything. When we walked in, no one else acknowledged us, but Shantashia greeted us with a smile and assisted us immediately. Always ask for her!!
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December 2023 by Kent Weishahn
Tisha was wonderful! We were with an older friend of ours who had a lot of questions about setting up her new phone. Tisha was very patient and considerate. A tremendous asset to your store!!
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December 2023 by Sonya Wing
I just LOVE our AT&T store! The help is so friendly and knowledgeable! We have been with AT&T since 2016 and have been completely satisfied with their service and products! Any issues are immediately resolved and they have many specials that they can tell you about. Thank you Jeremy! You rock!
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December 2023 by john cottraux
Vadol and Remy were extremely patient in helping us trade in and transfer data to two new phones. They were quick, professional, and made sure no photos were lost in the process. Vadol not only took the time to answer all my wife's questions about data transfer -- he saw she was getting a bad deal on a plan, and helped us find a cheaper one that also gives her more data. If you have any phone needs, be sure to stop here first.
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December 2023 by Marianne Norris
The store manager Jeremy was absolutely wonderful. Helped us through every issue we had with getting new phones and transferring everything. He is top notch.
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December 2023 by Christopher Urbanek
Avoid AT&T's hidden fees and deceptive sales tacticsAT&T is notorious for adding hidden fees to customers' bills, making it difficult to track true costs. Salespeople at this store misled me about the actual monthly service charges, which ended up being significantly higher than quoted. This store caters to a middle to upper-class clientele, making it inaccessible to many potential customers.I returned my phone due to the unaffordable service and switched to Boost Mobile. Boost Mobile offers comparable service at a much lower price, utilizing the same AT&T towers as this AT&T retail store. I'm thrilled with the reliability of Boost Mobile's 5G network.Consider Boost Mobile for a more transparent and affordable mobile service experience.
