AutoZone on South 9th Street in Lincoln is a leading retailer of automotive parts and accessories. The store is consistently described as clean and efficiently stocked. The team, including the store manager, receives high praise for being extremely helpful, knowledgeable, and polite. Staff members are happy to assist customers, going above and beyond by walking out to cars to diagnose issues, offering better solutions, and even demonstrating how to install parts like bulbs and batteries. They provide helpful items like gloves for installations. This service is noted as being particularly valuable for those who are not good with cars, as the staff is patient and does not make customers feel like idiots. The store manager is respected for supporting and lifting up her team. Multiple reviews state this location provides five-star service, making it a go-to spot for great service from a team that understands their customers, earning a new appreciation from those who visit.
Chloe was super helpful, got me the right bulb and even showed me how to install it. Thanks again!
October 2024
Went in today because I was sure I needed a new battery. Chloe was super helpful and informed me that all I had to do is tighten it up to the terminals. She hooked up the machine and made sure everything was proper. Ended up saving me a bunch of money! She was awesome and super helpful!
October 2024
I had to change my headlight by myself for the first time. The sales associate was extremely helpful and she helped me find exactly what I needed and gave me the gloves to install it. I don’t know what I would’ve done without such a helpful person at 7:30 in the morning!