AutoZone Auto Parts on 48th Street in Lincoln, NE is known for its friendly and helpful staff. Customers often mention how staff members go above and beyond to assist, even in late hours or tricky situations. One employee was praised for her kindness and research to help customers with car battery issues late at night. Another staff member helped ensure customers found the right fluid for their vehicle and provided quick, efficient service. Amy was recognized for her excellent customer service, handling a return without a receipt and resolving concerns promptly. Dave was commended for his hands-on approach, helping with a car part by inspecting under the vehicle and offering temporary solutions, even allowing customers to leave their car parked at the store while they fixed it. The staff’s willingness to assist with various needs, from changing brake pads to finding parts, creates a positive experience. Overall, AutoZone Lincoln is appreciated for its attentive service, knowledgeable employees, and dedication to customer satisfaction.
Someone needs to give Robyn a raise because she was so sweet and kind and helpful. Came in late at night with my friends because one of our car batteries died. She did so much research on how to help us and was just overall kind and sweet. She understand we were in a pickle and helped!!
February 2025
I walked in and was taken care of immediately. The employee helped me make sure I had the right fluid for my vehicle and found it on the shelf for me. She was very nice.
January 2025
Went into the location on 48th and Vine st thinking I might run into some issues with an item I purchased. It quit working and I didn't have my receipt. Amy was amazing and knew exactly what to do and how to get me taken care of. That was amazing customer service! Need more people like her in customer service!
