-
February 2024 by Colleen Mitchell
Good prices and easy rental
-
January 2024 by Victoria K
The price was decent. Car was extremely polluted with air freshener. My nostrils were burning! I would recommend not to spray the vehicles excessively. In fact, the rental was in no need of the spray. I will not rent from Avis again.
-
December 2023 by Google user
The service provided is always exceptional!! Staff are professional and knowledgeable. Having the Avis/Budget app also helps alot as well. I would recommend this Avis over any other rental agency in Lincoln. As a frequent traveler, they are by far the easiest to work with.
-
December 2023 by Remonte Green
The service provided is always exceptional!! Staff are professional and knowledgeable. Having the Avis/Budget app also helps alot as well.I would recommend this Avis over any other rental agency in Lincoln. As a frequent traveler, they are by far the easiest to work with.
-
November 2023 by Michael Hartman
Reserved vehicle online but had to wait quite a while to get one. Employee said they didn't have one on such short notice but he was able to get us something eventually. Took like an hour
-
November 2023 by Galen Massey
Very nice very good cars
-
November 2023 by ST
Rented a Hyundai Sonata to drive to Ohio. The car had a vibration and wobbly sound. I was concerned it wouldn't make it 700 miles but it did. Got a refund for returning early. Had a really bad backache and leg pains after driving this thing 13 hours. If you ever drive through MO and IL and IN, drink plenty of Redbull. It's very boring. Or play follow the speeder to get there quicker. Not too many speed traps along the way. Google maps will tell you where they are. Easy to return the car. Avis does not do a scratch report on the car or an interior check so make sure you take pics of any damages before you accept the keys. Your car insurance or credit card should cover you so don't buy their insurance. It's unnecessary. But check your own insurance or credit card before rejecting their insurance to be on the safe side. Happy travels my friends!
-
October 2023 by TEpS
Rented a Hyundai Sonata to drive to Ohio. The car had a vibration and wobbly sound. I was concerned it wouldn't make it 700 miles but it did. Got a refund for returning early. Had a really bad backache and leg pains after driving this thing 13 hours. If you ever drive through MO and IL and IN, drink plenty of Redbull. It's very boring. Or play follow the speeder to get there quicker. Not too many speed traps along the way. Google maps will tell you where they are. Easy to return the car. Avis does not do a scratch report on the car or an interior check so make sure you take pics of any damages before you accept the keys. Your car insurance or credit card should cover you so don't buy their insurance. It's unnecessary. But check your own insurance or credit card before rejecting their insurance to be on the safe side. Happy travels my friends!
-
October 2023 by Steve Roath
A long walk through Eppley Airport to get there, but good service and a nice car awaited us. Car return was quick and easy.
-
October 2023 by Arjay7
Edit: Lincoln location was great. It's the MSP location that was the issue.I read other reviews stating Avis tried to cheat them by billing gas on a car returned full. They are doing that to me too. Rented in Lincoln, dropped off in MSP. Tank was full. I asked to have it inspected and the guy said he was busy, leave the keys on the dash. I asked for a receipt and he again said he was busy and would email a receipt. This seems the way they operate, lowball price then cheat on gas.
-
October 2023 by Bruno Dupin
Do not rent at Avis. This employee treat me like garbage. He told me that I do not have the money to pay for an upgrade and get another car. And even though I had it booked for 10am, he told me I had to wait until he says so.
-
August 2023 by Jacqueline Colling
The vehicle perfectly met our needs: fuel economy, spacious, easy to clean, simple to drive, and felt like a luxury. We had a great time and the vehicle made it all possible.
-
August 2023 by Aaron Keck
Inventing made up policies, failure to have car available on time, bogus cleaning fees. Nothing but trouble renting here, have never had issues anywhere else.
-
August 2023 by Ping Tan
This comment is Not for this particular rental site in Lincoln but for AVIS Car Rental.We rented with AVIS for our trip in Hawaii, and the cost was paid in full at the front desk. However, one month later, I noticed an extra charge of $250 on my credit card on June 7th by AVIS with no explanation. I contacted AVIS, and they claimed they would investigate, but they remained unresponsive afterward. I had to contact them again, and this time they informed me that the returned car was not in good condition, and they had to charge $250 for cleaning before renting it to guests again.The truth is my family took very good care of the car during their five-day trip just as they always do with their Airbnb stays. They cleaned both the inside and outside of the car before returning it, and even had the receptionist on duty that morning inspect the car, who confirmed it was in good condition. Moreover, my mom found two pictures with the rental car taken on their way to return it, clearly showing the car was clean on the return date. I emailed these pictures and explained the whole process, and AVIS apologized and said they would issue a refund in several business days.However, the refund never happened. When I called AVIS customer service, the agent claimed they had already issued the full refund on June 6th, which was ridiculously absurd and making no sense since they charged me on June 7th. I emailed AVIS multiple times again and finally received a response saying they would re-investigate the issue and mentioned nothing regarding the refund. But again, I never received any response after the timeframe. When I informed them I was considering involving my attorney, they responded immediately, saying they had not processed the refund and I should expect a full refund in 3-5 business days. However, even after one week, there was no refund at all.I urge everyone to avoid doing business with a company that lacks integrity.
-
July 2023 by Curt White
Received a phone call 30 minutes prior to picking up a vehicle I had prepaid for to be told they didn’t have a vehicle for me. So now according to their customer service I get to wait 5 to seven days for them to return my money I paid. The guy that called was rude and unhelpful only telling me I had to contact customer service to get a refund. I’m done with Avis and I would suggest anyone but them
