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November 2023 by Ashley Wheatley
This was my second visit to this location after I had not so great service elsewhere. They were kind and professional when I called, scheduled me in the next day(the day and time I specifically requested) and started on my car at the time of my appt. I didn’t have to sit while they finished up other jobs. While my car was being serviced, I had the opportunity to chat with the store supervisor. He is a Navy veteran and we talked about his time in the service amongst other things.Thank you for your service! Very personable and courteous. I will be back for future needs!
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October 2023 by Jake C.
If you have daughters that drive do not send them here, Ryan one of the techs is a pushy creep
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October 2023 by Demetric A.
I went for brake inspection. I heard a noise only in the morning with my brakes. I was told I needed rotors and pads for front and back. It would cost me $1200 to get it fixed. This was on my GMC truck. There is no way. I went to day to another place. They advise there was nothing wrong with my brakes and that my vehicle would let me know when to change the brakes. I would not recommend.
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October 2023 by VtOlander
I came in to get an oil change/inspection. The service was done pretty fast. Eddie Hill took care of me. He’s customer service was impeccable. He explained all that was done to my car and went over all the service recommendations very thoroughly. I’ll definitely be do more business at this location!
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October 2023 by Tess Urbanek
Came in late Saturday afternoon to get a few issues with my brakes taken care of. The mechanics there were great in explaining what repairs they would recommend and gave me options for financing it as well! Ryan was AWESOME! He kept me busy while I waited for my very quick repair. They managed to replace all of my brake pads, rotors, and my front calipers before 5 pm. Highly recommend!Service: Brakes
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October 2023 by Megan Wagner
Scheduled appointment online in and out within 1hr.. Great customer service and honesty in service. Thank you. Eddie and the team were amazingly friendly and welcoming. I will definitely be back with any further car maintenance.Service: Oil change
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October 2023 by Carlos Flores
Joe did a great job explaining everything going on with my car! He walked me through some different brake options to best fit within my budget. Plus he also saw I was over on my oil change and let me know they had a half off oil change special running!
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October 2023 by Brooke Swanson
Brakes Plus are life-savers! My Ford Escape had a broken axle among many other issues when I took it in and let me tell you this team took care of everything! Not only did they give me a great deal, but they got my car done in 2 days! If you want fast, affordable, and honest mechanics working on your car I recommend Brakes Plus.Services: Steering & suspension repair
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October 2023 by Mikesuniverses -.
Scheduled a oil change for 8:00 am Thursday. I arrive just before 8:00am and the man said that the oil tech wasn't here yet so I waited . At 8;20 the car was still left where I parked it. 9;00 am car still not done. 9:30am car done but I told them I ONLY wanted a oil change not a inspection .Manager said I need bearings but I remembered I had one changed some time ago. checked my records and it was done . Then he said I have a gasket leak. I had both gaskets done only 4 years ago . So I went back later to discuss doing the 1 worn bearing . I patiently waited for help and after 10 minutes I called my wife and told her I was being ghosted by the manager. At this point I was PISSED and went to my regular shop. All I wanted was a simple oil change and my beef is if I make a appointment I expect work to start and not have to wait until the oil tech decides to show up. NEVER will I go back after being ghosted like that That was too much!! 10/06/2023 48th street location Lincoln ,Ne
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September 2023 by beth morgan
Had my engine light go on. Also was going to go elsewhere for oil change. Got in there and these guys took care of it ALL! Quickly! Inexpensively! Will DEFINITELY go back from now on!
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September 2023 by Jay Barua
I’m a new car owner and I desperately needed a total flush of my engine oil, the only time I could go was on a Saturday and most places were closed, they were really busy but thankfully a guy named Ryan was very nice and was able to fit us in! and, they did a fantastic job. You guys are amazing! Keep up the good work :DService: Oil change
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September 2023 by Seraphine Moulandze
Joe and Zach did an amazing job fixing my car, had a bad misfire and ended up being in the wiring. Zach was able to trace it and fix it.. excellent place they will help u get it car repaired.
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September 2023 by Jill Holt
Fantastic experience today! Drove here from Omaha to pick up another vehicle, and my alternator went out before we could head back to Omaha. They found the necessary parts quickly on a Friday afternoon
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August 2023 by hannah tesfaye
Didn’t really have a good experience here there was a lot of suspicion with the workers and the prices Not sure if Because I was a woman coming in alone But I needed to go and get an oil change and to diagnose my problem with my AC which the sign says free AC checks. I asked the guy and he said it’s 80$ and it only comes with a service that I didn’t want which was recharging my AC which I have tried before myself and did not work! I have stated that several times and that It was something bigger than that. The other guy (Hispanic male) Convinced me that I was doing it wrong and that It needs to be professionally done. While the original price for just the oil change was around 90 plus the recharge (sign said 80$) of the AC came to around over 200$ somehow, Since they pushed the service on me I agreed and they said to give them 30 minutes. I ended waiting an hour just for them to say that It didn’t work and they JUST HAPPEN to find out it was my compressor that needed to be replaced. So I ended up wasting money on a service that I KNEW wasn’t going to work. The worker (Older white Male) told me he could get it fixed the same day and he Just needed the part. The other worker looks online and had asked him how much the AC compressor was so thinking if I could buy it myself instead. He said “500 for the part and 400$ for labor costs.” which final amount would be over 1200$ with the oil change and ac recharge which MIND YOU DID NOT WORK! After telling me the price the Other worker tells me that he needs it here overnight. Hoping to get my car back the same day which they lied about. I later on looked online at the same website they ordered the part on and the price was only 150$!! when they told me it was 500$. I would not trust this place especially if you are a woman this place is untrustworthy I DO NOT RECOMMEND!!!Services: Auto A/C replacement
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August 2023 by Kristina Dupsky
My daughter came here for an alignment on her car and highly recommended it. I got great service too. They did my alignment on my car and fixed a lose tire rod. The also sent a Lyft ride to pick me up. Thank you Joe for everything you did for me and my daughter! You also have the best price in town on alignments. Thanks again!Service: Wheel alignment