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March 2024 by A
WORST Casey’s WORST pizza. Got called a vile slur by the dirtbag making my pizza. Dirty store, employees act like homeless degenerates, and my order is NEVER correct. Just look at reviews for this rat hole, they all speak the truth. Management needs fire that entire kitchen and start over. Seriously go literally anywhere else than this rat hole.
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February 2024 by Kenneth Brown
I ordered a Taco pizza and paid $2.00 for extra chips. Not only did I get less chips, but less toppings altogether. This used to be my favorite pizza out of all the competitors, but this is the second time in a row this has happened. I'm done with Casey's pizza, sadly. I miss when the prices matched the value and quality. It used to be so good!
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February 2024 by Joshua Bundy
Don’t go here unless you have atleast 20-30 minutes to stand in line.
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December 2023 by Virginia C
I placed an order for breakfast pizza at 10:30 am and by 12:30 I still hadn't received it. I tried calling the store and I'm pretty sure they pretended they couldn't hear me and hung up, this happened 3 times. I called another location and they called them and told them a customer was having an issue and they hung up on them too. I called again and told them I was on my way over and then I finally received a message saying my order was on the way right before I walked out of the house. The pizza came it was pretty much cold and not freshly made. The customer service was awful and the girl pretending not to hear me should be fired. $70 for 3 pizzas and a $10 tip is not worth it for this treatment.
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December 2023 by Chad Bergholz
I turned up 10 minutes after my pizza was supposed to be ready because they’re always running behind. My order hadn’t even gone into the oven yet. Won’t be returning.
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December 2023 by Remy Pearson
Kitchen staff was very nice and remade our taco pizza after we asked for no lettuce and they put lettuce on it, but when we got home, our taco pizza was not what we were expecting. One of the worst ones we’ve had, they put extra of everything, and they put the cheese on top of all the toppings, which made it cook very weird and fall apart on us. Not sure if the cheese on top is a new thing they do but it made it cook awfully.
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December 2023 by Richard Katt
I ordered pizzas three hours early, arrived to pick it up and the order wasn’t started. I was not the only one whose pizzas weren’t ready when promised. Three other individuals were also waiting. For all of us this was not the first experience with mismanagement. This is the third time this has happened to me. This location on South 48th in Lincoln is the most poorly managed Casey’s I have ever seen. I love Casey’s pizza but won’t be back. I’m done with Casey’s!!!
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December 2023 by Tamara Kulwicki
I sent my mom to pick up my pizza they stated they just started it and then 15mins so by and they tell her there was no order placed!!! Like who does that! I paid for my pizza! And never got anything ! Terrible customer service !!
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October 2023 by Nate
Most unprofessional kitchen employee I've ever seen, the big dude cutting pizzas. Guy doesn't even talk to customers waiting very patiently and long for their orders. I've never seen a more unpleasant person working at a Casey's.Not only that but somehow I had to remind him to do his job and print up the ticket to start making a pizza after the order was placed online.
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October 2023 by Jarrod Oborny
This gas station is absolute trash. No matter the time of day you go in there, there's 10 people "working" and 1 register open. There can be 10 people in line and the managers are stocking shelves instead of opening another register. Annoying and pathetic, unfortunately it's the closest gas station to me ?
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August 2023 by Kelsey Pollard
We typically love Casey's pizza but out of the last approx. 10 orders we have ordered from Casey's in Lincoln on S 48th Street they have been wrong, things have been missing, or it isn't even started when we get there. So disappointing. Everyone around me tonight expressed the same experience while we all waited. This was our "taco" pizza......... Also the staff member playing video slots w the 2 dogs with her instead of working was an interesting sight.
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August 2023 by Josh Pollard
I am and understanding individual and try to give businesses and employees the benefit of the doubt knowing mistakes can happen. With that said, I have never experienced total incompetence the way I have with the 48th and Pioneers Casey's location. Never fails! They absolutely cannot get an order right. Inconvenienced everytime i order from them. I am astonished with how bad it is. Incredible!! I will never order from a Casey's Pizza again. Good lord!
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August 2023 by Jenny Winter
God forbid they ever answer their phone. When they do they will just hang up on you after arguing with you. Ordered the triple pepperoni and it’s absolutely nothing like the picture. Waste of money to order a specialty pizza and dont even get what I pay for.
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July 2023 by Jerry Buck
As usual, go in, no food in warmers. Several flavors of pop running complete clear, counters disgusting, no cups stocked. Can't get anyone to help you, either short staff, staff talking, and managers in the office door shut and all. I'm not sure who is managing this place right now, the manager or the staff, but ya might want to go ahead and let her go. What manager sits in the office with the door close ignoring the store they are paid to run? When she has been out there man is she unprofessional and rude to her employees. None of the employees look happy, I wouldn't be either working in an environment like that, or they are doing whatever it is that they are doing. Why not? The manager does, she isn't out there managing. Seems like the ones that are good at their job, they don't last long. Come and go. New faces all the time, that's a management issue, not an employee issue. Might want to double check corporate what's really going on, and I'm just a customer observing this. This is your business not looking good at all. Went in, couldn't even get a slice of pizza, ok. Go over to grab a sandwich and I'm not sure what was in one of the containers, but it didn't look good, go up to finally pay with my bag of chips, and whatever pop this is, thinking a snack would be nice. Nope, not a product barely available, not what I was after, but that whole thing just empty as could be. My goodness what has happened in this short amount of time? It was looking great, had some in there that apparently had enough of something because a couple of them gals were my favorite and so friendly. It looks like it is going back downhill, and I hope something turns around because your reputation is hurting your service. All and all my chips were alright.
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July 2023 by Margaret
Stopped in there a couple times, omgoodness what a hot mess is going on in there? Wow! Just wow. Some girl in the kitchen needs to watch her language and clean it up. Talking like that to where the whole store can hear her mouth. Where are these so called "managers" at? Anyway it really is a shame that in the last couple of weeks it seems this store in going downhill in certain areas and others not improving. I'm not sure what is going on, but it's dirty, food is not out, there is limited selection on any Casey's products, seems to be quite a few new faces too. The salad I was going to get was made with brown lettuce even though the date said it was still good, no it most certainly was not. Some nice gentleman made me a fresh one. Perhaps product used was prior expired and needs to be checked? I can see why though there is no structure. I get my salad, my drink, stand in the line, grab a cookie underneath the register, and I kid you not, expired 3 days ago. Poor management will lead to poor performance.