Cycle Works is a bike shop known for its excellent customer service and friendly staff. Customers frequently mention the helpfulness of employees like Alex and Ashton, who go out of their way to assist with bike purchases and repairs. Whether it’s finding the right bike specifications or addressing urgent repair needs, the team is praised for their professionalism and attentiveness. One customer noted a quick and affordable repair for brake issues during a cycling event, highlighting the shop's commitment to service. Additionally, Cycle Works is recognized for its integrity, as demonstrated when staff ensured that a paid service was completed correctly. However, not all experiences were perfect. One customer expressed disappointment over a mismatched pair of cycling shoes, feeling that the lack of clear signage indicating the sizing issue was misleading. Despite this, the overall sentiment towards Cycle Works is positive, with many looking forward to returning for future bike needs. The shop is described as clean and welcoming, making it a reliable destination for cycling enthusiasts.
My son and I are new to biking. The staff was very knowledgeable and took time to explain all of the different types of bikes and answered all of our questions! They let me test ride the bike i was interested in which made me even more comfortable with making my purchase.
February 2026
These guys are great 👍 They got my kids bike tire back on the steel rim at a reasonable price and got it done quickly. I then returned with my bike to get it dialed in and it rides like brand new. Friendly and to the point with recommendations❗️
February 2026
Very friendly and professional. Had bike fixed in an hour. Worth driving 90 miles.
