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October 2023 by Greg S. (Budd)
Called them to determine if they were open. Lady said they were staffed today; however, they go to lunch from 1:30-2:30. I arrived about 2:50 PM only to see that the office was closed, gate was locked, and I was told to go to another location for LP tank fill up. If one says that it is staffed, then it should be staffed. It would have greatly saved me time and effort. What a joke of an outfit.
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February 2023 by Geico Destroyer
I had money on my account they overcharged me took the money off now I got no heat and it's cold outside and I trying to fix where the money go and it's still a fixed poor service I hope there's a better company
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August 2022 by Eldon Kratochvil
WE have been a coustomer for 47 years and the only complaint is there is no veterans discount and the price. we are 75 years old and this inflation is eating us up. Im glsdmr Ferrell came back to work to straighten out the company but there is alot of places in our area that are cheaper. I have a resistance to change problem so you are my preferance for service. God Bless Eldon Kratochvil
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March 2022 by PAINTnPONG
Always gotten great service at my business from their delivery driver, sad they don’t fill grill tanks anymore at the office but I guess it was a Covid casualty, but the driver/operator here has always worked hard to give me good service and works even super late sometimes when things happen, never complains and always has a smile on and cheerful. It seems like the complaint people have is prices but you are told prices when you buy a service, how is that the local office lady fault or the driver man’s fault? At least how I see it. I’d recommend them and do, even if a delivery is delayed a day they make sure you aren’t put out and are able to get by however they can, and it is usually perfect in my experiences.
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February 2022 by David Graham
Worst customer service. Every time I go to try and get a tank filled either nobody who is qualified to fill is there, or nobody at all is there. During their supposed business hours. Now, they are complaining about filling uhauls tank too often and I can only get 1- 100lb cylinder filled at a time. Lazy SOBs. Guess it's Lee's propane from now on. I'll be letting all my regular contractors know as well. Stay away from ferrelgas
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October 2020 by Deb Lambrecht
Do not use this business! Even though their website says they are open this location is not manned . I found this out after calling their number and their central phone bank gave me this info. Poor customer service! Update your website so people do not drive across town for your non-existent service. I would have given less than 1 star if this was an option!
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October 2020 by Fadwa Daher
I have being using ferrellgas for the past year and every single time I have put in an order they have never delivered it on the days they said they would. They always seem to have an excuse. No matter what! Ordered next day delivery, paid $100 extra and nope it did not get delivered. I can’t just put in an order and forget about it. I have to check up and see where they are the day after they were suppose to deliver. Never using them again!
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August 2019 by Thomas Sturges
Wonderful Service at a very reasonable price, such a convenient place to stop by to get bottles filled!
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February 2018 by Chelsea Jones
Horrible customer service. They charge you $75 for them to come out within a week a non-busy time. Just a way for them to make $75Rude people. Look elsewhere.
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November 2017 by Tiffany T
Nice people unfortunately none of them are capable of doing their jobs. Getting a tank delivered and set up cost me 3 days of work. So what looks like a great deal actually cost me more money when all said and done. Someone didn't finish the original order so they never showed the day they told me, then they didn't have anything to run lines and had to come back.
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November 2011 by A Google User
Great company easy to work with friendly just nice people