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February 2024 by Matt Blanchard
Dan is a first class manager and always makes sure your taken care of like your the only customer in the store. Jeran took care of all my tire needs and had me back out the door in very reasonable time. Tony the front customer service rep was also very kind and empathetic towards my needs.
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February 2024 by John P
Consistent service from a locally operated business .
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January 2024 by Bob Dodds
They did a good job in a timely manner. Friendly service person. Im not use to the price increase in fixing cars though. I guess that comes with age.
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January 2024 by Scott Annin
Terribly overpriced. I could get the highest quality oil change for my Toyota Corolla LE 2017 at Walmart for roughly half of what I paid (clerk claimed she was giving me a coupon, but the price sucked. I’ve never paid that much for an oil change.). Also, overall general car inspections are often free with service; not at Firestone. I got gouged for $22 for the inspection alone. Then had $1785 in services recommended, the largest single bill I would’ve ever paid for car service. Fortunately, I had the sense to run as fast as I could out the door and I’ll have the services necessary taken care of elsewhere.
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January 2024 by bri lehr
Able to make appt short notice for the date and time I wanted.
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January 2024 by Susan Smith
They were polite, knowledgeable, friendly, helpful, and quick
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January 2024 by Stephanie Leising
They were friendly when I walked in the door and they were able to answer my questions that I had
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January 2024 by Kimber Westwood
They completely messed up my electrical wiring and engine. They never tell you when you need something done in a timely manor. Oil changes are 100 dollars. If you want a place to take your car to get good maintenance NEVER GO HERE!!!Picture of my Air Filter they messed up
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December 2023 by Xinying Zuo
I came into this store to get my car's oil changed and I felt like I was ripped off. There was a lady at the front desk and I told her I had a reservation for 10:30am. I arrived early, parked my car there, and went to do other things. Around 10:30, the lady called and said a lot. My English is not good and I couldn't understand, so I asked her to send a message. No news. Around 11 o'clock I got a call telling me it was done. I went to pay the fee to pick up the car, and the lady at the front desk told me the fee was: $221.27. I said why so many? She told me that the air filter had been replaced, as well as the filter element. I told the lady I was just changing the oil and she said I called you 3 times to tell you. I told her my English was not good and I couldn't understand and had no information. I'm really helpless. Even if you call me a hundred times and I disagree, you can't just replace parts. I didn't want to make things unpleasant so I paid the money unhappily and told her I would never come to this place again。
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November 2023 by Christina Schauer
Really great service. As a young woman, I often feel like other repair shops try to screw me over and charge me extra for unneeded services. Not here. They gave me a great price and did not try to tack on any charges. The service was very fast, and the staff was very kind and friendly. I will definitely be coming back in the future.
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November 2023 by Melissa W
Had the tires I needed ordered and in stock by the afternoon. They got my vehicle right in and done the same day. Professional, friendly and knowledgeable.
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September 2023 by Syreeta Nicholson
Took my car in ro get brakes replaced under warranty. As I left store techian told me with a smirk that not to be surprised if my calipers were next. My car immediately started making noise on the left front passenger side. I took my car in to see my general mechanic. He found a piece of wire wrapped around my strut. I've tried a multitude of times calling corporate headquarters I also have a clame number. But to no avail. No call back no nothing this has been going on for two months now. Do not go to firestone. Because they weren't happy with having to replace my brakes for free. They tampered with my car my front right passenger side wheel.
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September 2023 by Jessica Jeneske
We've had great experiences with Firestone. I've never felt "upsold", and the staff is great and has always fixed our issues in a timely manner
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August 2023 by Outlaw Euro
Angelo and the team were great to work with! We had 2 alignments done there and they turned out great! Thank you guys!Service: Wheel alignment
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August 2023 by Frank Walsh
Traveling across country my Silverado rode over ill maintained hiways after new tires mounted the previous month. The steering was shaky so rather than risk damage I pulled into this Firestone. They put me ahead of other work and I was out in 40 minutes, reasonably charged, and mind at ease.
