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February 2024 by Cindi Krieger
They have a lot of good plants
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August 2022 by Brandon R.
They harass their associates and then the managers blame them for no reason. All the while the ones who are harassing the associates are NOT stopped in anyway for doing the harassment. They are just told they are misunderstanding and are crazy. This has been going on for a year and a half to me. DON'T shop there or allow your kids to work there and please spread the word
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December 2021 by Maranatha Freedman
Don't fire people for not getting shots. That's just WICKED
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October 2021 by Jacob Mulloy
I have spent 3 hours that I will never get back this morning trying to order a lockly vision lock! Treated absolutely rude by the two associates that I requested help from, one by chat the other by phone. No cursing or anything other than letting them know I was unsatisfied and requested a manager. The photo below is how long my phone has remained on a silent hold- over 1 hour and 10 minutes! Really, thats customer service. I only wanted to use my Home Depot card because they have it for $50 less, but now I’m thinking how much is my time worth and how much can yoube disrespected and still shop somewhere? Things to consider????
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April 2021 by George Howell JR
two weeks ago we stop in to get a new exterior door. at the same time we put in a request to have our door entry measured. they told us that the contractor would contact us with in 3 to 4 days. so far no soul has contract us.. Today Home Depot call me and said they had my doors measurements back. So I ask the gentlemen how did they measure my door when nobody has contacted me to setup up appointment to measure the door. His response was they have not contacted you and I said
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April 2021 by Shannon Schultz
I ordered some large cabinets to install for a countertop at my office. I paid $79 for them to be delivered. They left them downstairs in the lobby and ditched. They didn’t even bother to come tell me they were here. I only found them out when I walked past to go outside.
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March 2021 by Jacey S.
Great customer service I had a great experience in four different departments! They set the bar high for customer service expectations for the rest of the day!!
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January 2021 by Ibrahim Ali
Terrible customer service and terrible experience. We bought a Tuff Shed and after they came out to install it we have been trying to get them to finishing installing but there not answering calls and I talked to many mangers at Home Depot and they promise to have Tuff shed contact us to finish installing it but nothing. Now most of the roof blew off and they still don’t answer. Shame on Home Depot!
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May 2020 by Monique Candelas
Freezer was supposed to be delivered today. They changed the delivery date and never said anything to me! Never even called!
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December 2019 by JoAnn Hankins
No customer service. We came in to pick up an order and the woman at the service desk had her hand up over her eyes and totally ignored my husband.
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April 2019 by NEBRASKA BIGFOOT
Never have what I need
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January 2019 by Jaclyn Swan
Made an appointment online for 12:30 to have a consultation about buying new interior doors for our house. There was only one person in the area helping a family that couldn't make up there mind. We sat and waited for 10 mins thinking since we had an appointment someone would be right with us. The guy then pages for a manager and said they would be coming over. We sit for an other 20 mins waiting. Finally my husband said this is ridiculous and we walked out. We were ready to spend hundreds of dollars at your store for doors and installation but sadly you will not be getting anymore business from us.
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November 2018 by Linda Franson Bryceson
Customer Service and Helpful Employees
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August 2018 by Lincoln Steam Carpet Cleaning
You are too cheap to pay a single cashier. I just left hundreds of dollars worth of merchandise in my cart and walked out.
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May 2018 by Jeralee Shotkoski Hahn
Tried ordering carpet and had to wait almost 10 minutes for the one associate to find another to help us. When we finally had someone, they couldn't help us and had to transfer us to yet another person. This associate scanned in the carpet and started entering our info into the system. She told us that we wouldn't pay for anything until Home Depot measures the room. When she printed out the information for the order, she had every piece of our contact information (every: name