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September 2023 by Maddie Rappl
My gold necklace chain broke and I came in to get it repaired. They were extremely helpful and thoughtful! My necklace was repaired perfectly the next day at an affordable price. I will most definitely be coming back for any future jewelry repairs!
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July 2023 by L Lewis
My Mother has Dementia and tends to wander off quite a bit. We had placed a device on her to be able to track her. The last 5 times, somehow, she has been able to remove the device from the band. I took this issue to Gold Smith Jewelers and through some thinking and enginuity outside the box, we came up with a custom solution. With my daughter's assistance, we have blinged it up to make it special.Thank You to Doug and Mary at Gold Smith Jewelers for stepping outside the box and helping to make a medical device more personal.
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March 2023 by simon heftie
Charged me $30 to shorten a watch band and put a battery cover back on. Made rude comments saying I shouldn't have tried to do it myself and other random comments.
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September 2022 by T.J. Valderaz
Absolutely love this place. Beautiful selection of jewelry. The knowledgeable staff is always there to help and educate. The shop dog is so awesome!
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July 2022 by DJ DONLIN
I just received the most beautiful pearl and diamond necklace from my husband for our 30 wedding anniversary ! Many thanks to Mary and Doug for the suggestion ! Love the necklace.
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June 2022 by Nancy
I was spoken to very rudely by the husband co-owner. He actually said that my adjustable ring was “a pain in the a**** Who says this to a customer?? My daughter had the pearl ring she gave me set in an adjustable band because she didn’t know my ring size. He seemed totally annoyed that he had to come out of the back to show me how to adjust it; it was like I was a bother to him. I think his wife (co-owner) was very embarrassed by his behavior & tried to smooth things over. I will give him the benefit of the doubt and just assume he was having a bad day. However, I will not be back to Gold Smith Jewelers, nor will I recommend this place to anyone! He also said he would replace one of my small gems in the band and did not do it.
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April 2022 by S. Eddens
I have been going to Gold Smith Jewelers for over 20 years. Last year I had them repair my 50yr old wedding/diamond ring. It sparkles like new! I would not TRUST any other jeweler with my most precious treasures. They take MUCH PRIDE in the work they do and always have been pleasant and cordial with me. They explain what repairs need to be done and why. Work is completed on time. They have also told if repair would cost more than item is worth. HONEST PEOPLE.
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October 2021 by Carolyn Conner
Great work and Great people!! I needed to have the prongs checked on the diamond of my ring. This is the first time I have been to this shop and they are absolutely amazing. They explained everything to me in detail and helped me resolve the issue. The time was prompt and ahead of what I had planned on to get it back. I highly recommend this jewelry store for repairs and also any new item.
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September 2021 by Annie Kontor
I love Doug and Mary and Gracie. Doug is a whiz with sizing rings and I wouldn't trust anyone else to size my grandmother's 1932 class ring from a size 5 to a 9.5. It fits beautifully and he does quality work on all my other pieces. Mary is so warm and welcoming - customer service is her middle name. She really knows her stuff too, and I love talking shop with her. Gracie? She's in it for the belly rubs :)
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September 2021 by Barb Biffle Bennett
I have been patronizing Gold Smith for over 20 years and they never disappoint. Whether it is for a repair, or for a purchase, they are thorough, honest and fair. They will tell you if something is not worth fixing and not try to string you along. Their merchandise is always of genuinely excellent quality and I've never been disappointed. That's why they are my favorite and will always be.
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May 2021 by Chris Akers
Needed ring resizing and some work to remove engraving due to resizing process and it came out perfect. Enjoyed speaking with owners really good folks. ?
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March 2021 by Heidi Smith
Love the owners! I've have taken several rings to be sized.. He does a fabulous job. Quick and beautifully done..Trust worthy. The shop dog is so well behaved.
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January 2021 by Pat McArdle
Very friendly and helpful plus professional and reasonable prices
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June 2020 by Mitchell Francis
I needed to get some links removed from a new watch. The people here greeted me with a smile and assisted me right away. I was in and out in 20 minutes. Great service, friendly environment. I would highly recommend. Plus the dog is cute too!
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January 2020 by Beth Kimminau
Best jewelry in town, and best customer service anywhere. just doesn't get any better!
