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September 2025 by Emily Sheets
Emma was an absolute treat! She helped me pick out a few different shoes and even suggested some socks that I love!
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June 2025 by Madilyn Ulmer
I’m not sure who the girl was that worked today but she was extremely helpful with finding me the perfect sambas! She brung out many different sizes so I can make sure I found the perfect fit. She was super nice and made me feel comfortable!
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June 2025 by Victoria Morningstarr
Lotus, A.k. and Ava were super friendly and extremely helpful. Came in just to look around and ended up with a pair of my new fav comfy shoes! Happy happy. 😊
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April 2025 by Garrett Hall
valentina was super helpful and super friendly towards me and my girlfriend definitely coming back because of her
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April 2025 by K V
I took my daughter to buy a new pair of shoes. Lotus was THE best- so knowledgeable and kind. She went above and beyond to help find a pair of shoes that worked well with my daughter’s orthotics. My daughter loves her new shoes AND the socks that were recommended. Thank you again!
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September 2024 by Tif Vifquain
I had the best time today at Journeys!! I came in and was greeted by the most enthusiastic person ever. They helped me find everything i needed and more, and we had the best convo about shared interests while they helped me with my shoes. They were super sweet and welcoming, and now I have a new pair of knee high converse 😊😊💗 Absolutely fantastic service, whoever helped me deserves a raise lol. I wish I got their name!!
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October 2023 by Jeremy Stanley
I was told no email no return by the store manager. 2 day old purchase with receipt. Manager seemed high. Will never shop here again.
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August 2023 by Theresa Nance
Took Granddaughter to get back to school shoes.
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January 2023 by Renae Roberts
Nephew wanted some croc and when he walking thru mall and he seen them got fitted got size and he spent his Christmas money happy
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January 2023 by Becki Ore
Employee was super helpful, and my kids always find something!
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September 2022 by alfredo reyes cruz
good shoes
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May 2022 by Tim Leinart
Did not have my shoe size but ordered them for me.
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March 2021 by Deidre Stephenson
Most awesome sales associates ...great place for all sizes & pricing
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January 2021 by Justyce Carey
Great shoes, cool employees that are ready to help and start a conversation, and a fairly good selection of shoes to choose from. I recommend always trying the shoes on though; a lot of people I know have had sizing issues with Vans in the past.
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December 2020 by Michelle Swetland
Ordered shoes for my grandson on December 1st. got 1 email about the order. Saying "thanks for your order". So, I know that with Christmas right around the corner, delivery could be delayed. December 11th I called the number given on the email contact. The customer service representative said the shoes were back ordered and were arriving at the store December 14th. Because I had no emails, this is why I called. I also tracked the package from the email, it said "unavailable". I asked the customer service representative if I will receive the shoes before Christmas, she said "YES". SO...I....WAIT... December 21st I call again. Again, no email or update about the shoes. Only the one email thanking me for the order. This customer service representative said the original date on the 14th for the back order was subject to change. The shoes were still on back order and I would not get them for Christmas. So.... why wouldn't your company send me an email stating the shoes were on back order in the first place ? That would have at least given me the option of canceling the order and actually purchasing a pair that I could have given my Grandson at Christmas. Completely understand back ordered items and delivery problems. Not keeping your customers informed is a huge fail on your part. HUGE!! I will wait for the shoes. This is the one and only time I will shop with journeys..Hopefully you will look at this and fix the problem for future customers.Sincerely, Michelle
