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March 2024 by Mary Kaura
The service provider was extremely helpful, he came in and looked at the dishwasher and then fixed it. He was very professional, and did a fantastic job!
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March 2024 by Alan Buss
If I could give zero stars I would. First the office staff was rude. Was more concerned about arguing with me than scheduling a time to fix my dryer. 1st Repairman comes out and says to just tape the door shut and run the dryer. Second repairmen comes out with a big box to make repairs. He tells me my drum is bad and it will be awhile before it’s fixed. It’s been 24 days until metro hopefully figured out what’s going on. Hopefully they actually order the drum today. This place has rude staff and at least one incompetent repairman
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March 2024 by Marc Botts
Fast, friendly, and correct maintenance done the first time. My technician brought all associated tools, parts, and equipment needed for the job. Metro fixed my broken dish washer and I'm sure they can help you too. 5 gold stars... would recommend to family and friends.
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March 2024 by Kevin Bass
These guys are the worst, do NOT have your equipment serviced here.My dad had a stereo he needed to repair, they picked it up from his house and charged him $200, they have had it for 8 1/2 weeks now and still haven’t touched it. They are clearly just taking advantage of a 70yo man. He has been back to the shop or called every week with no update.When I called and asked to talk to the owner they sent me to voicemail, when I called back the man I spoke to was extremely rude and hung up on me, now they won’t answer my calls. I will also file a complaint with BBB
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March 2024 by Ronda Eitzmann
Tom, the tech, was very pleasant, friendly and explained everything very well. Gail was great to work with too. Highly recommend this business!! Thank you!!!
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March 2024 by Parker Rew
Dropped off a Yamaha receiver to be diagnosed/repaired if possible. Was told after 10 days to "find some other sucker to work on this" and then hung up on. I can appreciate not willing to work on certain items, however, terrible customer service and communication. Was recommended here by a trusted company, but I will be taking all business elsewhere.
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February 2024 by Connor Munn
Arwin was very helpful and provided me with great customer service and care
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February 2024 by Paul Iwan
They are great. They have fixed everything from my factory stereo in my Honda Accord to a old VCR that I wanted to get working for Christmas for the kids
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January 2024 by
I was referred by Maytag to this repair service as they work with Maytag's warranty's....spoke to "Gale" who was extremely rude, did not even let me finish explaining the issue/what was going on and why I was calling, she stated, "we won't clean up anyone else's messes." I informed her that had she let me finish she would realize it was "no mess." Yet she proceeded to be rude, stating "we are so far out anyway." TERRIBLE CUSTOMER SERVICE 10/10 DO NOT RECOMMEND.
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January 2024 by Phil
Every one was helpful trying to soldering wires to or computer board
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January 2024 by Ross Knaak
Very professional
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January 2024 by Lynn Andrews
Remote diagnosis of the problem was accurate and the repair tech was polite and competent.
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December 2023 by Kathy Bullock
This is a repair shop that I have been using for 45 years. They are the best!! The only 1 I will ever use!❤️❤️?
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November 2023 by Ernest Bailey
I would recommend them to anyone. The company called a few days in advance, kept me informed by text and/or phone call. The service tec. was excellent, explained what he was doing, was careful not to damage anything, clean and polite. He quickly diagnosed the problem with the refrigerator water filter and completed the job very quickly.Service: Refrigerator/freezer repair
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August 2023 by Michael Reed
These guys are awesome, I brought in a vizio smart tv for service and they got it done quickly and less than quoted. They offer exceptional customer service. Dale and his team are the best. Would recommend them to anybody looking for appliance/tv repair. I'm a very happy customer and will be loyal to them for a long time to come.Service: TV repair
