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“Isaac was incredibly helpful tonight! Walked in after having a printer drum just give up in the middle of printing work reports. He didn’t have the exact match and was trying everything to help me find one locally!! Then offered to ship me one for free in a few days. Until I told him I needed it 2 hours ago lol Finally he figured out that one that was INSTOCK was compatible!! Thank you very much Isaac!! I really appreciate all your efforts this evening, even after he basically lost the sale because it wasn’t in store, he was doing all he could just to take care of the customer!! Thank you Issac!!”
“I recently visited your store to tackle a rather daunting project—scanning a massive number of documents—and I want to express my profound gratitude for the exceptional service I received. Although I only caught Jeremy and Deina’s names, every single employee who assisted me was incredibly friendly, accommodating, and patient. Their willingness to help me navigate the self-service copiers, even with thousands of pages to scan, made an otherwise overwhelming task feel manageable.
I cannot thank Jeremy enough for going above and beyond to speed up the scanning process. He was proactive, resourceful, and genuinely eager to make sure everything went smoothly. Deina, too, was outstanding—she always made herself available to answer questions, offer helpful tips, and ensure I felt supported. In fact, everyone working there had a positive, can-do attitude that made a considerable difference.
Ultimately, I decided to call it a day after four or five hours and purchased a printer that will better handle my enormous quantity of documents at home. Even though I didn’t get to scan as many files as I had hoped (due to my own poor planning), the experience was still incredibly positive. The friendly banter, the warm conversations, and the genuine kindness I encountered turned a potentially stressful undertaking into a surprisingly uplifting one.
Thank you for making an emotionally difficult task a little easier. The support and enthusiasm from your team will stay with me, and I look forward to returning for any future office needs. Your employees truly exemplify what top-notch customer service should be.”
“Shout out to Scott! When you need someone who knows chairs, this is your place! I was so impressed with their helpfulness, knowledge, and commitment to helping me find just the right thing!”
“Why on earth did I not stop in and get a decent printer sooner. Leah has made my life so much easier. I guess I thought a good printer was going to cost too much. I was wrong for less than $450. My headaches are GONE. Easy set up. Ink last a long time. Outstanding customer service. Find other ways to save. You need a dependable printer/scanner.”
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“Just bought a refurbished printer and was struggling with the right toner to get. Through their service they were able to guide us with the correct toner. When there was a issue trying to install the, they were available to help. Great service, and when anxiety strikes, they're a phone call away. We really appreciate your great service. Thank you!”