Physicians Laboratory Services (PhysLab) is a clinical laboratory that has received mixed reviews from its customers. While some have praised the friendly and efficient service provided by the staff, particularly the phlebotomists, others have had negative experiences. The facility is described as having a receptionist who can be "offensive," and one customer was displeased with a calendar on display. However, the phlebotomy staff is generally praised for their cheerfulness and professionalism, with one customer noting the "competent phlebotomists" who were able to draw blood painlessly. Overall, the laboratory is known for its quick service, with customers able to receive their lab results and tests, such as blood draws and urine tests, in a timely manner. The pricing is also considered reasonable, with one customer paying $129 per person for an immigration health check-up. Despite the generally positive feedback, there have been some concerns raised about the skill level of certain phlebotomists, with one customer describing a negative experience where the phlebotomist struggled to draw blood and caused discomfort. However, this appears to be an isolated incident, as most customers have been satisfied with the level of care and expertise provided by the staff.
Horrible experience with Laura the phlebotomist. She was so rude to my 6 year old. Even said “you do not overrule me” because he was asking questions. Called another nurse in and she was nice. I believe Kris. If you get Laura ask for someone else!
January 2026
Couldn't have asked for better service. New customer - and I was still in/out in less than 10 minutes.
October 2025
Had my blood drawn at the Lincoln location and the staff was super friendly. Will go back whenever I need blood work done.