Pinnacle Bank in Havelock is highly praised for its exceptional customer service. Reviewers consistently highlight the positive and helpful attitudes of the staff, particularly mentioning employees like Ruby, Heather, and John. The branch is recognized as a reliable option for various banking needs, including wire transfers, money orders, cashier checks, and IRA distributions. Customers appreciate the personalized support, with the branch manager taking time to address concerns and assist with retirement planning. Overall, Pinnacle Bank in Havelock is recommended for anyone seeking dependable banking services.
Called the wrong branch on accident. Ruby encouraged me to ask her my questions anyway. She was amazingly positive, helpful, knowledgeable and genuinely seemed like she was happy to help me. Don’t come across employees like that very often. Thanks Ruby!
April 2023
Awesome branch for pinnacle bank out in Havelock. I have had a chance to interact with Ruby, Heather, and John on several occasions and every time I am very impressed with the service they provide. Will continue to come to this branch for as long as I live in Lincoln!!
April 2023
Friendly and attentive staff, never had any issues. Great bank that I would recommend to anyone!
