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March 2023 by Austin
My whole family has been bringing our vehicles here for nearly a decade. We used to get great service but that has gone downhill drastically lately. I brought my vehicle in asking to have the check engine code read and was fine leaving it because they were very busy. They took it upon themselves to charge me $150 for the code and claimed diagnostic labor that gave me the exact same info.This is the second time in a row my family has experienced this kind of situation.We will be looking for a new regular mechanic.Edit: I've since called 3 other local mechanics. They all said that quicklane was misleading me and that they would have the same info just running a scan that is free. They all also quoted me more than 40% less for the cost of the same repairs Quicklane wanted to charge me nearly 1k for to change a knock sensor.Services: Auto engine diagnostic
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July 2022 by Desireé Allum
I recently moved to Lincoln and decided to give this business a chance since it was convenient to where I lived. I had gone in for minor issues with my car and I was very impressed with their customer service and timely manner and the honesty of fixing the issue. They gained my trust and business just on my first visit!I recently took my car in for another small issue and I had also mentioned a "service shifter" issue that was on my dashboard. To make the long story short and to keep the privacy of my issue, the service Manager, Ryan Lavigne, kept me informed as to the progress of the repair, was very professional, attentive, detail oriented, and never made me feel that my concerns were invalid. He went above and beyond to make sure my experience was nothing but AWESOME! It was apparent he valued me as a customer and was willing to do whatever it took to resolve the issue and provide the best customer service I have ever endured. Since my last visit, I have moved across town but I will definitely be back to have my vehicle serviced at Quick Lane and will recommend Quick Lane Tire & Auto Center at 3201 Yankee Hill Rd because of the amount of respect I was given on my last visit. Thank you Ryan Lavigne, for your outstanding service, God Bless you and your staff! I truly believe you deserve more than a 5 star review and it was an honor to get the privilege to work with a manager that truly wants to grow an honest and successful business while continuing to be loyal to devoted customers who trust in his business.Services: Tires
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July 2022 by Dillon Seacrest
Not a quick lane biggest lie out there came to get a patch in my tire and it seemed like they wouldn’t take my truck in till there were no fords that needed work since I have a Chevy it’s ridiculous I recommend waiting till a weekday with a real tireshop
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June 2022 by Loran & Nancy Wach
Saturday morning of Memorial weekend it was difficult to find a place open in Lincoln to fix a pickup tire, or a place that wasn't already fully booked on scheduling. Anderson Quick Lane Tire & Auto Center was open and took walk ins. I was greeted by friendly and kind staff the moment I opened the door. I explained my tire problem and that I was 300 miles from my home and needed to return home the next day, which was Sunday of Memorial weekend. They quickly got my pickup in and accessed the situation. They provide a nice customer waiting area. The service manager showed me my options and I asked him what he would do if he were me, as one of the options was to wait until Tuesday after Memorial Day to get the exact tire I needed. I went with his advice and they had me on my way within an hour. I highly recommend their services. NancyService: Tires
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April 2022 by Avery Shafer
Great people, they are wonderful. They do have a nice, waiting lounge if you are staying, or food, shopping is within walking distance. You also get a free car wash from next door every service. They know what they are doing, and makes everything easy. Would recommend!
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April 2022 by soledad salinas
I took my car for a tire repair but they told me the tire can not be repaired due to a punchire in shoulder of the tire. They did recommend replacing all four tires and that will be $1.100 and some change. Then i took my car to another place and they repaired the tire and they charge me $26.00.Service: Tires
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October 2021 by scott rocole
Ryan and his staff was awesome to deal with. Bought three sets of tires from them and had to come back for a road hazard replacement. Quick service with zero hassle! I drive from Omaha for this type of service!!Service: Tires
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August 2021 by Aaron Kadavy
I had a pretty significant mixup in my cost of service/authorized services compared to what I was quoted. After bringing it up to the manager, we sat down and walked through everything and I had a very favorable outcome after he recognized a mistake. I appreciated his time to sit down with me and make sure my needs were met when they could have just dismissed me. Though it was frustrating at first, they showed integrity by righting the wrong and making sure I was valued as a customer. I’ll be back!
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August 2021 by Rich Woods
Ryan and Garrett are top-notch employees
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March 2021 by Ken Carlson
Friendly service. Touch point sanitation. It's a little crazy with the construction. Instructions for the quick lane weren't exactly clear, however they did service us based on first come first serve. If you are here for quick lane lube, line up by the white trailer by the signs for service check in and service parking and drive up facing the building.
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January 2021 by ian abbott
This place is a total scam. They fixed my car and i drove like two blocks away from there shop and there and my wheel baring just broke and fell. They saif it was out of there control and they cant do anything about it.
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December 2020 by John Kirby
Great service! Very friendly
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November 2020 by Carl Johnson
Always great service, it's why we keep coming back!
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October 2020 by Mike Walahoski
Great service and staff. Garrett was extremely helpful and answered all of my questions!!
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October 2020 by Abdelghani Laraoui
The front guys are rude and seem not interested in helping out thier customers. I have been a longtime Quick Lane customer in New Mexico and always liked to take my car there. Definitely will not come back to this place.
