About Russ’s Market At 17th & Washington St. – Lincoln
Russ’s Market at 17th & Washington St. in Lincoln is a convenient store that many customers appreciate for its accessibility and helpful staff. It is easy for some shoppers to walk there from their homes, making it a preferred choice for those without a car, especially when other areas require a longer walk or driving. The store is known for friendly, polite, and helpful employees who provide good service, and longtime customers have expressed loyalty after many years of shopping there. However, some reviews mention concerns about prices, describing the store as overpriced with few good deals. There are also complaints about the store’s management, with at least one customer noting a rude manager at the registers and difficulty in getting responses to concerns submitted via the website. Recently, there have been reports of the store going downhill, including issues with long wait times and a lack of assistance for visually impaired customers, especially when the manager or supervisor does not respond promptly. Despite these issues, customers enjoy the store’s atmosphere, noting that waiting times are generally manageable and that staff are friendly and respectful. The store remains a favorite for many due to its location and the convenience it offers, though some express hope for improvements in customer service and pricing. Overall, Russ’s Market is seen as a dependable and accessible grocery store with room for growth.
