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September 2022 by Diana Grabarkewitz
Always helpful and friendly. Convenient to my home, vet, garden center, gym, Norms smash burgers, and shopping.
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December 2021 by Josh R.
My issues with Union Bank are not specific to this location. I have been a union bank customer for over 24 years. Over those years prices and fees have increased significantly while service has decreased. I cannot think of one justifiable reason to choose this bank over any other bank in town. Some banks offer free checks for your checking account, not Union Bank. They do have quite a few ATMs around town, I don't think I've used an ATM in the last 5 years. I recently received my new debit card in the mail. It is the cheapest flimsiest plastic card I have ever had. My first library card when I was a kid was higher quality than this debit card. Not only that, whatever adhesive that they used to attach it to the piece of paper they mailed it on, I have spent the last 15 minutes trying to remove from the back of the card so it is not sticky. Even if I get all the adhesive off, I can't use the piece of crap as I have attempted three times to activate the card using Union Bank's telephone activation system keeps telling me "sorry we are unable to activate your card at this time" The only reason I still have accounts here, is because I've been too lazy to change all of my long-standing direct debits and other banking issues to my other bank where my other accounts are held. The current mobile app for Union Bank is pretty good. The predecessor was the worst app I've ever used it on any device ever, in the app before that was absolutely fantastic. This really begs the question what won't they do to save money while raising fees for their customers?
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April 2020 by Trevin Erickson
Sat behind one car while watching 6 other cars go thru the other lanes. This doesn’t make any sense. Poor attention to who is in line needing assistance.
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November 2019 by Jon Cooper
Excellent customer service!
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December 2017 by Ryan Hellos
UBT has been my go to bank for as long as I remember. This location is super convenient, always friendly, and even has cookies sometimes! The parking is a bit odd, but the drive through solves that problem rather well.
