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October 2023 by Taleb Alabij
Worst UBT in town, 100% terrible customers and thieves, go to any other UBT but this location needs new owners or new management
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October 2023 by Amean Al-abij
The worst staff in all of Lincoln. I would rather drive across town than come here.
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March 2023 by Angie Albert MSN,APRN,PMHNP-BC
nasty staff, they make up charges and then refuse to refund them
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March 2023 by Tj Barrios
Definitely not a friendly place here. I would not recommend anyone to this bank.
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December 2022 by Justin Bush
If you like money, don’t bank with this bank
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December 2022 by Samar Al-Timimi
I love this bank and it's employees.
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November 2022 by Stacy T.
Literally the worst bank ever. I have a car loan with them and they will tell me a payment went through but then it never goes through. Don't ever do their online payment... a literal scam. Hate this bank. Don't tell me a payment went through and then charge a fee because it didn't go through. 0 stars if I could.
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October 2022 by Matilda Butcher
This bank took my money, even after I changed my address. This is a terrible bank, the bank tellers don't know how to do their job.
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September 2022 by Lynn T.
I opened a secured credit card a few years ago with UBT. This credit card has been nothing but problems the last few months so I decided to close it. I started a chat with UBT and was told by the rep that she could close the account and that I would not have to stop by a branch to sign any paperwork. The next day I went back to the chat and asked how long the account would take to close and when my money would be deposited back into my checking account and I was told that the account was already closed and that it would take 24-48 hours for the funds to be deposited.Four days later, the account was still open and no funds in my checking account. I stopped at a branch office and had to close the account and was told that it would take 7-10 days for the bank to refund MY money to my checking account. So I was lied to by the two reps in the chats. Amazing! Stay away from UBT, folks!
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July 2022 by Dominic Murray
Never had a bad experience using ubt and they have the ubt go app as well.
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March 2022 by Sydney Konigsmark
The hold music is so painful!!!!
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December 2021 by Sara P.
As a college student, I thought UBT would be a perfect fit for me but, NO. I was charged with a $450 fee for an overdraft which I was not notified of at all, and who has time to look at their online banks sometimes? But there was a tornado on one of the days they gave me NSF fee and I couldn't go deposit the money after I find out. But I guess they still expected me to go and die in the tornado? But even with the weather condition, they still didn't give me back a refund. I am absolutely shocked, Imagine a bank company taking $450 from a broke college student who had obstacles trying to deposit their money, but was still charged $450. This bank does not care about their customers, or college students. Will never recommend them to anyone.
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September 2021 by Marc Woodworth
Friendly and very helpful employees. Nice atmosphere.
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July 2021 by Monde Jangulo
Switching banks. Love the service here and friendly beautiful faces.
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March 2021 by Joe Weber
Love UBT. I've been with them for 10+ years and never had a single issue. This is a really cool and unique location and the people are always friendly and helpful.
