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April 2023 by Morgan Wheely
Bank closes early and limits your withdrawals in the drive-thru
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June 2022 by Downtown Don
I am Standing in line around the corner from the bank near the grocery store entrance...... Looks like they need more tellers at this location
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April 2022 by Alesiya Bobarykin
Shoutout to Alex Van who went above and beyond to help us open a bank account - he stayed late, was the most friendly person I’ve met in a while, and in general dedicated to his work and making sure every customer is satisfied. 5+++ stars. Thanks again Alex!
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October 2021 by Kara Bright
The manager here helped my husband while I was shopping in store last week. He was stunned at the level of service he received. He was very, very happy and wishes we found this location sooner! Thank you!
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August 2021 by Muawia Bradost
Alex Van is an excellent person. And he has a really good personality and attitude. When ever I go there I want Alex to be there. He helps a lot. He always helps his costumers a lot. He also talks very nice with his costumers and respect them all. As much as you describe him it is still not enough.
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August 2021 by Alesiya Tadysheva
Shoutout to Alex Van who went above and beyond to help us open a bank account - he stayed late, was the most friendly person I’ve met in a while, and in general dedicated to his work and making sure every customer is satisfied. 5+++ stars. Thanks again Alex!
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August 2021 by Erik Bobarykin
Today I was absolutely marveled about how Alex Van went above and beyond today to help my wife and I. Totally recommend you come into this location and if you need help, Alex Van is the man! Shout out to UBT!
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May 2021 by Jo Johnson
Never had a bad experience and I think I've dealt with every employee
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February 2020 by C C
This location is inside Russ’s market. They employ some of the best workers at this location. Mostly younger workers with excellent customer service skills. If you go to Wells Fargo for them even to break a bill you have to have an account there. UBT doesn’t care if you’re a customer of theirs or not, they will help you regardless. Keep up the good work.
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August 2019 by Audrianna
This branch has great employees here! They are always kind and helpful! I had an issue with my account and was directed to them from the customer service line cause they were the only branch still open. Not only did they help me with my account they did it in a fast and timely manner!
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July 2019 by B smiles
For some reason this branch in particular seems to operate at a snail's pace compared to other branches, and the customer service aspect falls short as well.A year ago they refused to cash a check days after I deposited it when literally every other branch was willing to. Only reason I still bank here is because they have monopolized on all of the convenient atm locations in Lincoln. Other than that their interest rates on any sort of financing aren't even comparable to US bank or any credit union. And when I have gotten loans (at other locations) through them It was like pulling teeth I felt like I knew more about financing than the loan officer did. And iv been a construction worker my whole life.
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June 2019 by Tolovve
This review is for the coin counting machine. For the most part it's accurate but not all the time. I counted my coins before I came in and it was off by 15 cents after the coin counting machine. I know for a fact that machine is not 100% accurate. The teller goes by what the machine says and pretty much disregard the customer. Unless the tellers counted the coins themselves they can not assume the customer is wrong. That coin counting machine is flawed.
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April 2019 by Elmas Tucovic
The people who work in that bank they dont know how to do their job,if you need help go to another Union Bank,these guys cant help you at all.AVOID THIS PLACE!!
