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April 2024 by Sandy Hanson
Benjamin at the South 48th location in Lincoln, Nebraska, went over and beyond to get to the bottom of a problem with my deceased father’s account. We appreciate him greatly!!!
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October 2023 by lindsey ahrends
Was helped by Nick and Seth P. Literally a life saver. They made my experience so easy, fast, and friendly. Absolutely wonderful flawless experience. Thank you so much Seth
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December 2022 by Ron Orman
Helpful Staff! Always Easy To Work With!!
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December 2022 by Justin Bush
This bank gives out predatory auto loans.
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July 2022 by Aparicia Cruz
(Translated by Google) Today I had a bad experience at the bank with Rick, he didn't help me when I told him I had fraud, I just wrote it down, I told him to change my card and password. The only thing he told me he said is to call on the phone. I saidI was calling for more than 1 hour and 1/2 by phone and no one answered me, he didn't care, I still insisted that I help him.To me, that's racism.. That's not fair.And this is not just now, something similar happened another time.There are 3 frauds.I didn't want to put even one star, it won't let me post.Now that I put a star on it, let me publish, that's not legal either.(Original)Hoy tuve una mala experienciia en el banco con Rick, no me ayudo cuando le dije que tenia fraude,solo lo anoto, le dije que me cambiara la tarjeta y el password. Lo unico que me dijo que dijo es que llamara por telefono. Yo le dijeque estuve llamando por mas de 1 hora y 1/2 por telefono y nadie me atendio, no le importo aun le insisti que le ayudara.Para mí, eso es racismo.. Eso no es just.Y esto no es solo ahora ya ocurrio en otra oportunidad algo parecido.Son 3 fraudes.Yo no quise poner ni una estrella no me deja publicar.Ahora que le puse una estrellame dejo publicar, eso tampoco es legal.
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November 2021 by John K.
Customer service going down hill at this location, unfortunately. Went in to replace a lost debit card. Had to wait 5 min for the only teller to finish a phone call that was seemingly not work related with an employee at a different location. After waiting for an additional 10 min, I was told the only two people (out of 10-15) in the building that could help with a new debit card would not be available for 30 more min. Not my first experience here where the customers are put on the back burner.
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April 2021 by Vu Le
Super helpful staff !! politeness, speed and sincerity was all there!! 10/10 would recommend
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March 2020 by Christopher Vance
I'm extra interested in the mobile banking and the other features of free checking. Thanks...
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October 2018 by Beth Plouzek
This bank has helped me so many times. They are the best bank in Lincoln. Have banked many other places and none have been as forgiving or as understanding as Union Bank and Trust. They truly care, and it shows. Will never bank elsewhere.
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March 2018 by Nicole Price
Best bank in town. I wouldn't go with anyone else.
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August 2016 by Steve Ramos
Home of the best bank in Lincoln. Thanks guys
