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August 2025 by notamountain
Stopped in today around 2pm asking for a couple packaging slip covers as I was planning on shipping out a few oversized packages from home via UPS next week.
The staff refused to give any to me, or even sell them to me. I've worked at another UPS Store location in the not so distant past and we gave them out for free, no questions asked. The staff seemed more interested in withholding and being on a power trip than they did in customer service. I could be wrong: maybe it's this store owner's policy, which is also cheap and unwelcoming if so.
Called FedEx down the street and they were super friendly and gave me more than I needed. I will pay the extra amount to ship with FedEx after this experience and suggest you do too.
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July 2025 by Pamela Fye
Very friendly and helpful
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July 2025 by Teri Drommond
First of all the quick service. They seem to always have the right amount of staff on duty. You are able to walk in and not wait in a long line if a line at all.
Secondly, the staff is very knowledgeable, friendly and helpful. You are in and out.
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June 2025 by DNK
This is the ups store with a new design. I like their customer service. They have enough stuff and experience to serve all your needs like printing small and big, wide format printing, you can do all returns and drop offs in this location. They also have a freight service, very convenient.
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June 2025 by Jalisa Lukes
Highly recommend this store, everyone was so kind and respectful not to mention very helpful. Quickly got in and out and prices are remarkable.
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August 2024 by A
Rude service staff
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August 2024 by Angela Joyner
Always friendly and helpful
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July 2024 by Robert Strong
Scammed my son . Forced him to pay for a box on free return shipping on a fully covered return. Don't use this location for your returns.
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July 2024 by Briana Tillson
This is the best UPS Store ever. There’s always a nice smiling face ready to greet me!
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June 2024 by Frank Condello
Great service, quick and easy.
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April 2024 by April Kester
Fast and nice!
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March 2024 by Alex Gottwald
They couldn't take some boxes are very expensive
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February 2024 by Jerry Dunlap
Went here today just for the fax. Very nice people here. I also have dropped off some Amazon stuff to send back. Very easy and convenient.
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February 2024 by Abbey
The line was long as I came in to drop off a return to Amazon and another company, but the line moved quickly and I was in and out in less than a couple of minutes.
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January 2024 by Jason Ault
Customer service at this place is exquisite! When I walk in they call me by my first name….not just that but they do it with a genuine smile!They have competitive fees for their products.Customer service is exceptional!
