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July 2025 by Bharath Kommineni
I went to send parcel.the lady at the counter was worst and she is laughing at me and it's wired
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July 2025 by Jayson Trook
Deb was super helpful figuring out why I wasn't receiving mail at my new address, great experience!
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June 2025 by n no
Andrea was really rude. My package was delivered today and it wasn’t in the mailbox here so i came to her and asked her about it. She seemed annoyed and said it was in the Calvert street mail P.o. box and not this one, even though it said it was delivered to the P.o. box downtown. my guess is she didn’t wanna deal with it and just sent me to another place to pick it up even though it wasn’t there. I know my zip code belongs to the mail over there but we have it said up here and it said it was delivered to the one downtown. I asked for the address of the calvert street one and she got even more annoyed at me, a smug tone. She didn’t even bother to check her computer for it or anything. Wouldn’t recommend service from her to anyone
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December 2024 by Ray Dawdy (Spenser)
Rude and unhelpful staff.
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December 2024 by Will Roe
Tracking showed that the package made it to Lincoln, and it then got sent off to Ballwin, US, 63011 and then it dropped off into oblivion. The automated help line was useless and buggy.
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August 2024 by Ronald Pointer
Got what I wanted
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August 2024 by Justine Yeo Bircher
Maybe an unpopular opinion but I really love USPS and especially this location for many reasons. The customer service is always good, the stamp designs and options are always plentiful, and shipping materials and envelopes are always available. I have mailed packages halfway across the world many times and USPS has never disappointed. ?
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February 2024 by Paige Strickland
The lady I talked to was incredibly rude. I was already nervous about going in as I am young and she made my experience awful.
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February 2024 by Ashish Masih
Shipped documents internationally and paid for 6-10 days shipping service. The package reached there in 25 days. Wastage of time and money, never shipping anything with the USPS. It is slower than the packages coming from China for free, it is a joke to spend $45 for 25 days shipping.
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January 2024 by William Dewey
It's not perfect but I think the services is good, as post offices go, and usually the lines aren't too long.
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January 2024 by M. F.
Always great, quick service!
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October 2023 by Craig Taylor
A real smart lady suggested this large box to put my vinyl record into and let me get it all boxed up and written on before she told me it’d be 70+ dollars to ship that box. How smart do you have to be to work here? Do they background check their employees? Terrible.
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October 2023 by Bradyn Hilgenfeld
My packages never show up on time and half the time they are damaged, I have never had this issue on any other cities I've lived in. This postal service has got to be the worst in the state.
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September 2023 by Firnaaz Ahamed
Avoid USPS at all cost!! Worst service ever! They lost my travel documents, not even remotely apologetic, not helpful at all. The three ladies at the counter are extremely rude! They couldn't care less. They gave a number to the supervisor to periodically check whether the package eventually shows up, but they never answer the call. All they could ever say is that they don't know and can't do anything. Completely unacceptable.
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September 2023 by Michelle
The frustration of trying to track down a package THEY delivered to the wrong mailbox and the LACK of communication is absolutely unacceptable for the US Post Office and Consumer Affairs.
