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January 2024 by tracilea young
Store was getting ready to close because of the weather. I was offered assistance, but was compelled to find what I was after and get out of there. I did leave my sunglasses on the shelf, called when I realized it and they associate with super sweet and said she would hold them for me.
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January 2024 by Traci Lea Young
They were closing, so of course the normal rush out the door. The stash tried to help but I was in a hurry so I tried to find what I was looking for. Pretty much did, and then left.
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January 2024 by alexa o'donnell
This is a story of the ultimate customer service experience! My daughter bought 8 panties during a sale, but only came home with 7. She realized this 3 days later. I reluctantly called the store thinking there is no way they will have them and we will probably have to go back to the store (1 hour a away for us) and it would be a complete hassle. Nope. I called and spoke to Caroline R. She knew right away that there was a stray pair of panties at the register the night we were there. She put me on hold to see if she could find another pair in the same color, style, and size. She came back to the phone after just a couple minutes and said she found them and would ship them to us! I wasn't sure how she knew what pair it was and prepared my daughter to be getting a different pair than what she selected. And, I figured it would be a week before getting them. Nope again. Not only were the panties delivered the next day, but it was the same exact pair!! I am simply amazed at the customer service we experienced. Caroline R. was so pleasant and efficient and totally made our day! Thank you.
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December 2023 by Jodi Jackson
They're always so rude And snaughty they always follow everybody around like they're stealing something I cannot stand that
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September 2023 by Heather Hill
I placed an order on August 18th, still have yet to receive it and they will not issue me a refund and it is fully lost per the live chat agents I have spoken with and apparently will be sent out again. This is the third replacement. I am very disappointed, I will be canceling my credit card, and I am very unhappy with how I have been treated. Zero stars if I could give that.
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August 2023 by Lamae POLITE
I was one of two people in line to start. Not knowing there was one line for the two cashiers working. I heard the cashier say oh sorry but there is one line. After sitting for atleast 4 minites and by that time the line had gathered to three ahead of me in the opposite line. I was supposed to be next in the line but three gathered ahead of me in the line I was not in but came in after me. I had to say I was next just to be serviced next. I got frowns from the cashiers helping other guests. The lady that should of helped me next with the two ponytails just pointed and pushed me off to the lady standing next to her hat was already helping a guest.. Not happy. Not good customer service. Never again.
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July 2023 by Karen Heusinkvelt
The staff was very helpful! The items I needed were in stock.
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July 2023 by jenny Garrett
I love the storeLove the manager as she is always so helpful. Ashton is the best retail manager that pink has had thus far at this location.
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May 2023 by Brian Bale
Fun place to purchase that special gift for your wife. ;)
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April 2023 by Raquel Edmunds
Great new items!! Such cute slippers I couldn't pass up. Also, had some good clearance items.
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April 2023 by Cookie DeJonge
Had great sales, and the customer service was super!
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November 2022 by Dolly Harder
Shopping here and any Victoria's Secret location is always a great experience.
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October 2022 by April Johnson
Great experience, the girls were all lovely and very help6! I have never been measured for a bra and I'm so glad she did a measurement. I have been wearing the wrong bra size for years! Unbelievable difference. Thank-you!!!
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August 2022 by tara smith
Always love shopping in here. Very great experience. Staff was very helpful and friendly
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August 2022 by Tom Perry
My girlfriend always loves when we go here and of course so do I lol customer service is always good at this location
