Von Maur is a wonderful, well-appointed, full-service department store with a feel of old-fashioned quality and service. It offers enjoyable shopping with a variety of beautiful items, clothes, and fun, unique gift items. The store is known for its beautiful decor, which lifts spirits, and carries specialty items for home, children, and babies, with some reasonably priced options and great sales. Service experiences vary; many employees are friendly, professional, and polite, contributing to a positive atmosphere. However, some customers note instances where staff appeared distracted or did not offer assistance. Selection can also differ between locations. While some find it pricey, it is considered worth a stop for those seeking unique items and a traditional department store experience.
I was helped by Gabriel at the perfume/cologne counter. He deserves a raise! He was so helpful and patient.
February 2026
First time shopping here and I’m glad I finally decided to. The sales associate who helped me find what I was looking for was very kind and helpful! Wide variety of options, clean and organized store.
January 2026
A treat of a place to shop. Was professionally assisted within the first five minutes of shopping, live pianist on site. Wonderful and thoughtful gifts/items for gentlemen, large selection of adorable baby/children's items and extensive juniors and women's sections. Refreshing.
