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March 2024 by Robert Coonts
Great Service and Great People...
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December 2023 by silas2v2 Zz
Staff is observant to customers helpful knowledgeable and friendly
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December 2023 by Stacy Meisinger
Great people. Have the parts you need
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June 2023 by Alex H
Absolutely most knowledgeable staff around.
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December 2022 by DJ Lugnut
Connor is good parts personThe store is great
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July 2022 by Courtney Thompson
my dad and i were literally in & out. the person who helped us knew exactly what we needed and where the item was.
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June 2022 by Steve Sharp
Most everything there is “ok”. In my opinion their batteries are not. I bought 6 East Penn Deka gel batteries at around 275.00 each for the golf cart that they collected from various other Napa stores, they seemed sub prime from the start but I was assured they were “fine”. After having them tested at a golf cart dealer their estimation was that some of the batteries were most likely old. They intimated that it was the environment of the garage that caused it even though I was replacing 7 year old batteries from the same garage.Then in (not one of my brightest moments) I bought another battery for the Corvette and at the manager’s recommendation a NAPA battery tender; 9 months later it’s dead and they won’t honor the warranty at all, not replacement, reimbursement, partial reimbursement, nothing.. even wrote warranty void on the battery which I am bringing in as the core for the new battery I bought elsewhere, it came with a 3 year unconditional replacement no questions asked, no problems guarantee; so to condense, in my opinion, if you want good treatment, and a warranty they actually stand behind you should shop elsewhere..!!
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June 2022 by RoyalOcean
my dad and i were literally in & out. the person who helped us knew exactly what we needed and where the item was.
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September 2021 by Jack Plog
Absolutely terrible customer service. Went there at 2:30 on a Saturday to have two napa commercial batteries replaced under warranty because they went bad. I believe i talked to the owner and he refused to do a load test on them because he did not believe they were fully charged. He said he needed to charge them for eight hours each then load test them before he could warranty them. No other shop nor parts store will say that. I asked if he would like to come out and check the voltage on the batteries to see if they were charged or not and told me he didnt feel like it because it was towards the end of the day. I asked if I supplied a load test receipt showing they were bad if he would accept that and he said nope. All around horrible customer service. I will never recommend this place and i would rather sit stranded than purchase a part from them.
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August 2021 by Chris Giddens
Love this place. The people are really knowledgeable! They all seem to actually have mechanical knowledgeable. Way better then the competition.
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March 2021 by Daniel Barker
Always helpful and very polite. My go-to parts shop.
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March 2021 by Matthew Clark
Very nice and knowledgeable staff very helpful
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March 2021 by John Hintz
Great help great people
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December 2020 by Rosey Blankenship
Yep napa is napa lol
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December 2020 by Shane Hoffman
Very nice store
