Hy-Vee Grocery Store in Norfolk offers a neighborhood shopping experience with a focus on quality, variety, and customer service. The store is well-stocked with essential foods, fresh produce, meats, and seafood. Customers appreciate the friendly and prompt service from the staff, although experiences may vary. The bakery is particularly praised, and the store features local brands alongside popular favorites. Many shoppers enjoy the ready-to-eat options, including the Hy-Chi Chinese food and fried chicken. While some have noted a lack of smiles in every aisle, the overall atmosphere remains pleasant. For added convenience, customers can also order online for pickup or delivery.