O'Reilly Auto Parts in Norfolk, NE, is known for its excellent customer service and knowledgeable staff. Customers appreciate employees like Dave, who helps find parts that other stores can't carry, and Maddie, praised for her quick, helpful, and friendly assistance. Staff members are often eager to help, even going the extra mile, such as helping to change a battery early in the morning. Customers value the store’s helpful atmosphere, where staff are willing to share stories and provide a welcoming experience. Overall, the store offers a good selection of parts, and the friendly, helpful service keeps customers returning. The staff's dedication to assisting customers and their extensive knowledge make O'Reilly Auto Parts a trusted place for auto needs.
Literally my favorite car parts store, miss Genny there always is in a good mood so the customer service is always great!
August 2026
Great customer service and great overall people. Got me the correct part right away. Huge thanks to Genny and Justin for the help, I normally shop at autozone but they repeatedly sold me the wrong part so I tried O’reilly’s and I will be shopping there from now on!!!
August 2026
Great people great survive Justin and Jenny need a raise
