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June 2024 by George Candello
The service at Norfolk Hometown Appliance Furniture and Matress is exceptional. The folks are friendly and the merchandise is of the highest quality. You'll enjoy shopping here. They also have a portion of the store dedicated to a boutique where they offer all sorts of interesting things. I really enjoyed my visit.
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March 2024 by Bill Rosno
Best place to buy appliances
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January 2024 by Amanda Olson
Wonderful service. We live out of town and walked into the store 5 minutes before closing, hoping to find what we were looking for. The lady who helped us was so friendly and helpful. We found what we were looking for and are very happy with our purchase. We'll be back!
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December 2023 by Tonya Kock
A couple weeks ago we entered the store a few minutes before closing searching frantically for a new washer. Though we were fairly quick to pick and get out, we really appreciate the kindness and patience from the gentleman who helped. We even went back to get the matching dryer!
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November 2023 by Google user
Very knowledgeable and friendly staff. Prices were great and delivery guys were very careful.
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April 2023 by michael neeman
Great deals and fantastic management
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April 2022 by Herman Klabunde
Nice and clean store. Service was wonderful.
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June 2021 by Lonnie Barg
Bought side by side fridge 9 months ago from old management. Had issues with missing parts when we went back to pickup. Argued for several months after to no avail. New management solved all problems in 2 days. Great job!!!!!!!
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June 2021 by Lonnie Barg
Love the new management. Solved a 9 month old problem in 2 days. Thanks to all.
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January 2021 by Joan Ruskamp
We bought three LG appliances at a group price. We did not receive an itemized receipt and now need one for compensation from LG due to the compressor going out on the refrigerator. We are sitting at 6 weeks out from when it happened with no repair/no resolution from LG. Every time I call this store to talk to the person working on it he is out. I ask to leave a message for a call back and it doesn't happen. This is awful customer service. Buy as local as you can and no matter how it is purchased ask for an itemized receipt right away.
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January 2021 by Tim Miller
Not quite sure what's going on with the store right now I was told a little bit but hopefully someone comes in there takes it over and reach structures it. It's kind have been shoddy lately.
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August 2020 by Shane Greckel
staff push online orders not helping in store. seem to have little to no knowledge on appliances. seriously if I have to order it online I won't waste my time coming to the store.
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July 2020 by Jordan Winkler
I go here often when I need new appliances because they’re the best place in town to go! Prices are reasonable and the staff is very knowledgeable about the product and respectful. I would definitely recommend!
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July 2020 by Alli Petersen
Great experience!!
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June 2020 by Tony Thompson
Always great service from a helpful staff!