“Juan Uribe (who was helping out at this store, he normally works at the Columbus Nebraska location) was absolutely fantastic - the most professional and upstanding service I have ever received from a retail store! Promote this man! Also, the selection of clothing was good, I left with 2 pairs of shorts for me, 2 for my husband, as well as 2 pairs of pants. I'm not average sized (6 feet tall and 190 lbs) so they have a good selection of clothes that flatter my frame. All around good experience!”
“Gary the manager was awesome. He got me out personally but she was like I felt very important when I walked in the store. I high suggest The JCPenney store in Norfolk Nebraska”
“Great place to go and shop for young ladies and young men.Lots of great options for clothing they sell not just clothes, they have purses, ladies and guys belts, jewelry and perfume. They also have gift cards. Everybody was a very nice and very helpful.The dressing rooms are open.”
“I made a purchase online from Love & Threads and the morning after my purchase I received a personal email from Jen thanking me for my business. The owner of this store took time out of her day to ensure I was happy with my order and opened herself to any questions I may have. This small detail is why I support small businesses like this one; it genuinely made me smile! ?”
“I ordered a t shirt online and it was too large. I called them and they held the size I needed until they received my return. I received the new one and it was defective. (Discoloration on shoulders). I called again and they checked the additional ones they had in stock and they were also defective. They told me they didn’t want to send me another defective shirts so they gave me a full refund and let me keep the shirt I have! Outstanding customer service! You just don’t receive that level of care many places in today’s market! I will definitely be shopping with them again! Thank you Troy and Ashley!”