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March 2024 by Michele & Robert
About what you would expect at this price point along the interstate. Staff were friendly, safe area, place was clean, and the breakfast was fine. A bit dated and in need of some maintenance as evidenced by a number of out of order signs and some pretty clunky (nearly broken) fitness center equipment.
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March 2024 by Jodi Spady
We always have a good experience at the North Platte Best Western. We always stay here if in North Platte. Rooms are clean and modern. The pool is nice. Great
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October 2023 by John Jochem
The staff was competent and friendly. The TV was big and the shower was good. The entire property was exceptionally clean, which is becoming quit rare at other locations.I had plans to meet family for breakfast so didn't eat in the hotel but it smelled amazing and the coffee was great.
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October 2023 by Susie Walker
Usually this place is wonderful and my go to spot when I have to stay over for medical treatment. This time, our toilet clogged. No problem, we go get a plunger and figure we can just plunge it. Well that didn't work. We reported it to the front desk and she says maintenance doesn't get there until 8AM so we were without a flushable toilet for the late evening and morning before we checked out. Gross....we weren't offered a room switch or anything. I was really upset.
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October 2023 by Eileen Donley
Loved our stay here- everything was spot on , staff very nice- rooms clean and breakfast was awesome ' those breakfast burritos were so good !!!!
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October 2023 by Happily Retired
Lucky to get an upgraded room on our cross country trip. Room was spacious and clean. Service was great and the breakfast was excellent! It's obvious the staff cares about quality. I would definitely stay here again.
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September 2023 by Jared Rice
Beware!!! I was to host a large event in North Platte and was given this hotel as the spot to get rooms for guest. We stayed there the year before and were treated great. I was given the contact of Beth to arrange the block of 60 rooms i called Beth for over a month leaving voicemails and return numbers each time do to the fact she was always in a meeting or gone. i finally started talking to Autumn about the block of rooms and she assured me for a week that beth would get ahold of me along with the owner of the hotel saying Beth would reachout still no answer. Autumn said she need to talk with Beth about group rate and 3 comped rooms she finally called me back and gave me the rate and said there would be no rooms comped which was ok. When we post the link for group rate several of our guest let us aware that the rate was the normal rate and in some place higher then normal rate. This hotel had no customer services skills and thinks very little of their guest they will not respond to you heaven forbid it was of dire need. Thank goodness there are other hotels in North Platte that understand the value of good customer service and word of Mouth.
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September 2023 by THE BREEZE
The young brunette girl who checked us in was on her game!! Friendly, FAST and informative!Room was beautiful! Separate little bar for coffee things which I love!Clean for the most part besides something sticky all over the floor.Fantastic size TV.Bed and pillows were great, but could use some better sheets.AC worked too well, (LOL!) nice and chilly and was VERY quiet!Unfortunately we were at the end of the hotel next to the road and you could hear it. Even though they had extra thick glass for windows. It felt like I was in the middle of a Nascar ring. If you're a light sleeper, you will want to stay at the other end of the hotel for sure!It is a beautiful off and on for people traveling through on the 80 though. It doesn't get much easier! Close to some places to eat and gas to hit the road!Breakfast area and selection was one of the best ones I've seen so far and we travel a lot!!! Just wish there were hashbrowns everyday instead of once a week. My man is allergic to eggs, so that puts a damper on his mornings.But I would absolutely stay here again.Not sure what's going on with BW systems, though. This is the second location this week that couldn't print us a receipt upon departure.
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August 2023 by Larry Stephens
This review is for seniors and handicap travelers. This place shows a strong discrimination toward handicap people.My wife could not get out of the room by her-self because the door spring was too strong. This was mentioned to the staff. Problem was ignored.My wife could not get out of the very low couch. This was mentioned to the staff. Problem was ignored.Toilet was dirty we arrived. It was brought to the attention, twice, to the staff. Never cleaned the entire stay.I asked the front desk for an early clean up Monday by 2:30. They finely came by a little before 4:00. My wife has a bad back and needed to lay down.Desk personal showed no interest in taking care of handicap people’s needs.Handicap people are discriminated in the eating area as some time the only tables available are the tall tables.No handicap signs on doors which is an ADA violation The fireman need to know which rooms are handicap in case they need help getting out.Maids on three occasions had no idea if were staying or leaving. Staff and maids disorganized.Upon check out, verry unfriendly. Did not ask how was every thing (They knew they failed.)
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July 2023 by Eric Bumgardner
We stayed here on our way back from Colorado. They had the most comfortable bed I've slept in in quite a while. Breakfast was amazing. They even had an espresso machine!Rooms: Beds were extremely comfortable. Shower was great. Room was nice and clean.Food & drinks: Best breakfast we've ever had at a Best Western Plus
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July 2023 by David Bannwart
We only stay at BEST WESTERN whenever possible. My only complaint is the pricing has just about doubled since our last trip two years ago. But I realize it's not just BW..... it's EVERYTHING! But I still find it very sad. At these prices many people won't be able to travel this beautiful country of ours!
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July 2023 by Wayne Walk Jr
One of the best hotels we stayed in during our vacation! Breakfast WAS great as described by the staff as we were checking in! Room was comfortable and quiet. Staff was super friendly and nice.
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June 2023 by Tony Weyers
Just passing through town and REALLY enjoyed this hotel from start to finish. All the staff members were extremely polite, the room was sparkling clean and comfortable, and the breakfast is worth the price alone!Food & drinks: We can't think of another hotel at this price point that had such a high quality of breakfast.
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June 2023 by Ramona Jeffery
The front desk person was so friendly and helpful. The management is so well thought through including lists of important information and details about the hotel... 24-hour pool access and business center access. They go the extra mile. No guessing with the TV because a very thorough guide is left in the room. The lights are well managed, with no bright lights keeping you up at night. Two make up mirror areas are very helpful. The hot tub has the best jets and temperature. A very nice pool also. Oh, did I mention a great complementary hot breakfast? This is really the place to stay if you're in the North Platte area.
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May 2023 by Stanley Paul Photography
I absolutely love Best Western, and this one did not disappoint. I decided to give this one a try after a quality stay in a Best Western in Ogallala in the next town over. For $113-ish a night, this really felt like a stay for double the price. This is obviously a recently built or renovated complex and it definitely feels 5 star.The room was a little small, but that's quickly forgiven by the water pressure. My God! This is probably the best water pressure I've ever seen at a hotel. It was so intense that it was actually blowing the shower curtain open. Great people, and very friendly front desk really made this place feel like home for the night. Thank you!Well done. Keep up the great work, Best Western!
