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February 2024 by Morgan Bice
They were great, I had multiple people helping me throughout my experience as a team to find what car works best for me! Would definitely recommend to anyone looking to purchase a car!
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January 2024 by JC
Excellent service. Enjoyed the whole sales experience. The sales people are very knowledgeable, highly recommend!!
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January 2024 by Josh Callan
Ordered our Ford Maverick and had a great experience. Thanks so much Marshall R. for always being available to answer questions through the entire process and helping us every step of the way. Definitely recommend using this dealership!
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January 2024 by C Jacobs
I can't wait to get out from under my SUV I purchased. It's AWFUL. With that being said, they have been helpful after the sale with everything that has kept going wrong with it. I will be a repeat customer due to the strong support they didn't have to offer. Huge props to manager Neff, he's kept my business plus will gain that of my family's. You don't find people that take care of you after the sale very often but he does. I recommend this dealership ?
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December 2023 by Nancy B.
I wanted to take a moment to express my gratitude for the exceptional service I received from the business of Bill Summers of North Platte, NE.I had a wonderful experience to ensure my satisfaction. They were professional of their work. The certain staff members that I dealt with and were very knowledgeable, plus it was a super of these staff members who went above and beyond their precious time of their duties of their work, to service myself and my vehicle. When you enter the garages prior to any work, you might be greeted with Shana, the service manager and or Brycen, the service advisor. It's always nice to see a friendly smile. They both have excellent customer service and are wonderful in every which way. I could tell that they were so very understanding of my concerns. They got me in with two separate appointments plus additional appointment to install the part on November 29th, approving the service inspection of my vehicle, without charging me extra. I mean seriously, they could have charged me for these appointments, with having these unknown questions to them towards my vehicle, especially since I requested to be in the service garage examining my vehicle, while it was on the lift. They are friendly, listened carefully, had patience towards me. I felt comfortable, and never felt I was being rushed with my concerns of my questions of my vehicle. It shows me there is a lot of wonderful and kind staff members of Bill Summers, and that they do take pride of their job positions plus for the customers and their vehicles. Yes, they do worry for the safety of our vehicles out on the road and the safety of others. I felt like I was in good hands within them. They answered my questions truthfully. The guys that I dealt with was Steve on November 14th and Sam on December 2nd, in the service technicians dept. showing me up close of my vehicle in the garage. They took time out of there busy schedule to explain everything of a certain part of my vehicle, the concerns that I had. The service technicians were prompt, professional, and the final results exceeded my expectations with the honesty and truthful of their words to me. They also went above and beyond their work in helping me out.I am sure I was the talk of their business service dept in a humor way, stating my name of the number of times I called, but I just felt within my heart, something wasn't right and needed to find out my answers to the questions I had. They were great in calming my nerves of what took place previously, and I was so impressed with the level of service that they treated me with respect and dignity. I feel they should all be recognized in their work positions.Don't ever judge a business that actually does a good job until you actually find out, that they do care, and are very much concern They were prompt and professional, to ensure that I was satisfied with all the service that I received, and I am very grateful to all of them.I would definitely use Bill Summers of North Platte in the future and truly recommend it to others.
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November 2023 by Chad Swanson
Marshall Robinson was great on communication and made sure we were happy with our purchases of two new Honda vehicles over the past few months. Great follow up with us as well. Highly recommend working with Marshall!
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September 2023 by Anne Seaman
WHAT A TEAM! Trent, Skip, Tim, Isaiah, and Phillip really worked together to make our car buying experience a great one. It was a busy Saturday morning at the dealership but they got us taken care of in time to drive our new 2024 Nissan Pathfinder to lunch! Thanks to all!
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September 2023 by Cathy Razes
I bought my car there a year ago and took it for the first oil change. All the staff were helpful and friendly. The oil change was very quick, even with the other services included.
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July 2023 by mrmusyoki justus
We had just moved in North platte from Africa we were looking for car dealers we walked into Bill summers and within 1 week we already had our car .At Bill summers we meet the most professional team eg Bryce Estrata,cowboy corey,Phil sneff,Ryan Dye.Thank you team for the amazing work you do I will definitely give referrals to my friends.Thank youJustus
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July 2023 by Taxpayer
Michael was awesome! HRV is awesome! Momma is happy so everybody is happy. 60th birthday aint so bad.
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July 2023 by Ben Heskett
Fantastic new car (2) sales experience. First rate staff from start to finish!
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June 2023 by Colin Taylor
I waited a long time for warranty date, and had to return for an out of stock air filter . Staff were courteous and competent. Prices were shockingly high; (inflation?), Trustworthy resource in our small community, but they sure ain't cheap.
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January 2023 by Vickie Woodward
I purchased a Dodge Dakota pickup from this dealership and will never ever buy from them again. I didn't even have the vehicle for a week and it started acting up. I took it to a shop and ended up paying over 2000.00 in repairs because of this dealership not doing what they say like just slapping an oil change sticker on the windshield to make it look good. The shop that I took it to took pictures of how bad the engine was when they started working. They said this vehicle had not had an oil change for a very very long time. I brought this to the dealerships attention but they refused to help pay for part of the repairs so I will never deal with them again.
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January 2023 by Marley Kennicutt
VERY overpriced & slow. I went in for a new key fob & was quoted under $200 & ended up paying over $300 after a 2 hour wait. On top of that the younger lady that helped me was not helpful or pleasant at all. I would suggest going elsewhere!!
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November 2022 by Steve Dirgo
We really enjoyed our car buying time with Cowboy Cory. He did a great job showing us vehicles that were in our price range along with low miles. Thank you Cory, we will be referring our friends and family to you. Also returning ourselves.
