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July 2023 by Tonja Hahn
They always give top notch service! Would highly recommend to get your insurance items done through them. They always help me get the best rates and discount for my car and renters insurance.
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June 2023 by JC
When moving to our new home, American Family helped us with our home and auto insurance. They were so supportive, patient, and understanding in a time that was very life-changing for us. They made it very simple and easy to get everything set up. It was one less thing I had to worry about. Thank you, Jennifer and Justin!
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December 2022 by Clay Lamphear
Great company, so helpful with all my needs. The accident claim was an easy, stress-free process.
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December 2022 by Robert Love
Great people, they get you the coverage you need!!And a great rate.
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December 2022 by jamie carlyle
Justin, Katrina, Amy, and the gang are great people and offer a good product at a reasonable rate
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December 2022 by Joel Schneekloth (Waterman)
We have been with the Thompson agency for a number of years. We switched after our account was given to another agent when our original agent retired. After several attempts to get a review of our insurance and no response we changed to Justin. Service has been very good. Questions and issues handled promptly and professionally. Would recommend without a doubt.
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December 2022 by Mo
Enjoy working with this agency. I did get frustrated when my premium skyrocketed for this new year but they took the time to meet with me via zoom to review and adjust my policy. They were great to work with setting up the am fam app.
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December 2022 by Christine Campbell
I have had an excellent experience with this agency and they have secured several policies for us at such a good cost saving! I am confident in their abilities and would definitely recommend them to anyone looking for insurance.
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December 2022 by Dusty McMillan
We are very happy with Justin‘s office. His staff is great to work with and we have never had a problem with any of our claims being taken care of. I would highly recommend this office.
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December 2022 by LJ Vasquez
I was able to talk to my agent directly. They made the call themselves in order to get the claim directed to the right person. All in all its always a pleasure doing business with American Family!!
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December 2021 by Cindy Mills
Katryna has been my contact person since we became American family members. She does a fabulous job, she is very intelligent, professional, considerate and kind. ?
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December 2021 by sandra bybee
I got my quote quickly and efficiently. Both Tyler and Katryna we very helpful getting the information back to us quickly that I needed and things set up. Highly recommended.
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December 2021 by Karmen Herrick
Justin Thompson Agency has the BEST staff and service around. You won’t find better!
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December 2021 by Stacy Kenney
Katryna is one of the best insurance agents I have worked with for my personal insurance needs. She is very knowledgeable about her product and offered me a number of options based on my needs and suggested ways to save money. She is quick to respond to any form of correspondence and quick to produce quotes. A shout out to Teresa in the Ogallala office too!
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December 2021 by Drew Fausett
Justin, Katryna, and everyone in the office are always more than willing to assist, answer questions, and are very responsive. I couldn't do business with a better crew of people! I know our future, and our right now, are cared for because of American Family, and this great team!
