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February 2024 by Wendie G.
Brenner got us what we needed and even installed the part. We were far from home and made my day
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November 2023 by Paula Richardson
Great customer service
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September 2023 by Leonard Yearling
Counter help was zero help, new nothing about 1981 gas motor.. Didn't carry half what I needed. What they did have was cheapest on the market. Disappointing all the way around. Management was rude when I expressed in person..! Place sucks
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July 2023 by Stacy Crandall
Great store! Very helpful and clean.
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June 2023 by Pat Hutten
Amazing experience at this OReillys! Driving from LA to Detroit and the alternator died at 7 pm. Jordan and James helped diagnose the problem, sold us the parts and found someone locally to install the alternator same day even though most area garages were closed for the evening. Great hospitality and service! Highly recommend!
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May 2023 by Little Evil
We lost a wiper in rainstorm. They were fast and pleasant. They even put on new wiper in the down pour. Kudos
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May 2023 by JoAnn Cofer
Aways go the extra mile to help out, excellent customer service!
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May 2023 by Justin Gainer
These guys have continued to impress me! By suggesting the best products, price matching to give me the best deal in town, and even offering a second opinion on my repair after I installed something myself. Very knowledgeable staff for car and truck repairs. Ethan the manager is fantastic and has a lot of truck experience.
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May 2023 by Gary Nelson
The store offers great service
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April 2023 by Michelle Rose
My trip to O'Reilly was super. They found what I needed right away and were Also very friendly and very helpful following through to even see if it was an easy fix. Thanks so much.
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April 2023 by Larry Blk
Great services with workers. Help us install our headlight on vehicle
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November 2022 by Billy Ohlson
Friendly helpful staff good selection
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October 2022 by Mike Baker
Great service.Employee Aron was great
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September 2022 by Michele Blue
We have been to the North Platte, NE store several times and have always had friendly and helpful service. But today was the last time we will step foot in this store. We have never been treated so rudely as we were today. I called ahead and a helpful gentleman said he would set the part out for us to look at. When we got to the store we asked the parts lady at the counter where to find something else we were looking for first and she acted like we were inconveniencing her by asking her a question. It really went downhill from there when we went to the counter and asked her about the part we had called about, she acted like it was an act of congress to walk over and grab it for us to look at. When we told her that wasn't what we needed she got even nastier and argued with us, that, that is what it said we needed. So we looked at the computer with her and said this is the part we need. Right away she told us it was a special order item that had to be paid for up front including shipping. Which would have been fine to tell us if she had been nice about it. Then when we asked if they had gasket making material she told us they sold it all last night, which seemed kind of suspicious to us that they just happened to sell it all yesterday and she didn't bother to even check and see, she just somehow knew it was sold out. At this point we contemplating leaving our stuff sitting there in front of her and going somewhere else to purchase those things but we decided to go ahead and pay and leave. She did say a very insincere have a nice day, which is better than what I had expected to hear based on her overall demeanor, I thought it would be more along the lines of drop dead and don't come back.
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August 2022 by Angus Goodwin
Call for a set of break pads. The employee was very rude over the phone so I called Advanced Auto Parts and was helped out there.