Smoker Friendly is a well-stocked and clean store with a vast selection of liquors, beers, and tobacco products, including a walk-in humidor. It is a preferred stop for many, praised for having what customers are looking for, especially specific supplies. The employees are generally noted as friendly. However, some experiences have been indifferent, with mentions of a cashier being very slow and prioritizing sorting money over assisting the customer promptly. There have also been isolated reports of double charges on cards. For the most part, visits are pleasant, with the store recognized for its large inventory and atmosphere.