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December 2023 by Skyler Swanson
Extremely disappointed! I am a college student so I have my prescriptions mailed to me because I live in Omaha. The amount of times that my prescriptions have been sent to the wrong place or not at all is frustrating. I speak directly to one of the pharmacists telling them that I would like my prescriptions mailed and I provide the address, but some how they still end up screwing it all up!
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November 2023 by Stacey R.
They refuse to fill my ozempic. My daughter is on my insurance and they refuse to run her prescriptions under my insurance. So the last 2 months, I paid 10 for mine and full price for hers. First they said they were out of generic, then they said usave is not in our network. Only in network for me, not my daughter. We have been filling our prescriptions here for over a year and had no trouble. Called my insurance and they have no idea why they are not running it through insurance. I go to Walmart and have no issues at all. Stacey Rouch
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November 2023 by N V
Professional, courteous organized, & friendly atmosphere; pharmacists, pharmacy techs, & assistants!!!! A+++++ ,⭐️⭐️⭐️⭐️⭐️
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May 2023 by lisa lashley
I tried for 5 days to get my daughter's Rx filled. I kept getting the run around on when I could pick it up. First I could on the 18th then it was the 20th...when I went in on the 20th I was told that I could not get it until the 22nd. Mind you this is a med that my kiddo can't go without. The doctor faxed them at LEAST 4 times with pro auth and everything they still wouldn't fill it. By this time I'm livid. And I'm sure Barb hates me. ( and that's fine) however in the end all she had to do is call the doctor and ask for clarification. And she did call....on a Saturday...10min before the doctors office closed. In the end I got the Rx however I will never go back. The staff is lazy and if you can't keep up either hire more ppl or stop taking new Rx...I wish I could give zero stars. Especially after knowing I'm not the only person that has endured this with north Platte usave
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February 2023 by Amy Gosnell
Horrible experience. I had a discount pharmacy card and I checked ahead of time that U Save was on the list but when I went into the store they wouldn't even run the card just said they wouldn't take it. I then called the discount card company and they said they are on the list and should have tried to run the card. So I paid double what I should of. I could have got it so much cheaper going to Walgreen's. Lesson learned changing pharmacies.
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February 2023 by Amy G.
They say "lowest prices guaranteed" but they refused to run my discount pharmacy card even though I had already checked that they should accept my card. So I ended up paying double what Walgreen's or Walmart would have charged with the discount. The lady wouldn't even try to run the card just said no it won't work. I've seen other reviews with the same issue.
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January 2023 by Tony Minardi
Friendly and fast, until they actually have to work. I have used them for the last 4 years. I will not be back, and I will tell everyone about their criminal ways.You might want to check around on prices (even with insurance) because they intentionally increase prices to make more profit (like they aren't making enough)It makes me wonder how many elderly people are getting ripped off, with a smile from USAVE. They probably have no idea. Beware of these SCAMMING low life's.I literally was on a 3 way call with my insurance, and the RX insurance Manger, because my medication I have been on for years Suddenly was 80 dollars. No explanation. I asked why they said it is what it is. I said there's been a mistake, I have insurance it shouldn't be that high.My insurance even called them while I was on hold and told them they are overcharging. So after they called my insurance reps had me go up and ask, NOPE, 80 bucks still.Then one of the cashiers chimed in "there's a shortage on that medication thats why it is expensive" I just kept my cool, and walked out because I was angry.Called My doctor, had them call the prescription in to walgreens. And I picked it up for 18 dollars. Same medication AND brand. These people are crooks. STAY AWAY.
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December 2022 by Lise Zlomke
Polite and professional,,, quick order filling
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November 2022 by Melissa Anderson
I typically have a pretty decent experience with this pharmacy. However today was way different. In particular, there is a pharmacist named Barb (refused to give last name which is okay, I just wanted to document who it was I spoke to). I have a controlled substance that I’ve had no problem filling except when it comes to insurance issues.I called the script in early as I was told to do so (5 business days). The automated system said I could pick it up today. Showed up and was told by the pharm tech that I couldn’t pick it up until the next day. I have a few days of the script left but I “dared” to inquire as to what the issue was. I’ve had this hiccup before when it comes to picking up my script due to insurance technicalities & it is typically very easily resolved. Hence my inquiry.After asking a couple questions for clarification, I was totally okay with picking it up the next next day. About an hour later I get a phone call from my new “buddy” Barb the pharmacist. Apparently she called my primary physicians office & I am no longer able to pick it up tomorrow. I have to wait until the day that I am completely out (30 day supply).Even the physicians office nurse noted I had no history of trying to abuse or call scripts in excessively early.Called the pharmacy back to have a cordial conversation. No such thing happened. Guess I ticked off the wrong person in power! Thanks Barb!
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October 2022 by Brandy Hovey
I love Usave Pharmacy and all the staff. Always kind, always helpful. I wouldn’t go anywhere else.
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June 2022 by Chris Shearer
Very friendly. Love that they deliver.
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June 2022 by Holly Davenport
Always friendly & amazing pharmacists & staff! Super friendly & always will look up info for any questions regarding scripts or over counter recommendations!
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March 2022 by Lisa Dancer
Always so kind and respectful. Always fast easy smooth service even thru the drive thru. I don't see myself switching pharmacy anytime soon. Thanks so much Usave.North Platte location
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March 2022 by Katie Kirchofer
The staff at U Save is always so helpful and friendly. We are so lucky to have them in Gretna!
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February 2022 by Pamela Ames
It's a good place for prescriptions.
