NAPA Auto Parts - RR Parts Inc. is known for providing awesome and exceptional auto service. Customers consistently report that the staff goes above and beyond to help, especially in urgent situations. They have assisted stranded travelers far from home and those with broken-down vehicles, treating them with comforting, familiar care. Employees are praised for being lifesavers and heroes, actively diagnosing problems, suggesting solutions, and even providing personal tools. The team helps customers get back on the road quickly, whether fixing a hitch, a blinker light, or assembling a cargo carrier in a pinch. This location is frequently described as the best for its willingness to take time and offer comprehensive support, often directing people to additional local help when needed. The outstanding service makes a significant difference during stressful times.
From one NAPA store to another, these guys are awesome! Shout out to Cole for the great service. They took care of my customer who was stranded far from home. Thanks again!
September 2023
We have a 06 TJ. The blinker light went out. After trying to just replace the bulb, and that not fixing it. I went back, asking for a flasher, he came out checked the power to it, and went above and beyond to help. He suggested a local shop to help as well.
June 2023
We were in a pinch and these folks went above and beyond. They put together a basket style cargo carrier to replace the one we had that was failing. Without their help we would have been out a day easy. Thank you for taking the time to help out!!
