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December 2023 by Humberto Orozco Acuña
They treated me very well and gave me several purchase options.
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June 2023 by Marcia Gustin
Eva Harris is the best! Smart and friendly!! What I needed took a lot of time, but she had smile and positive attitude the entire time. Thanks, Eva!!!
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April 2023 by Corey Munn
Excellent customer service every time I visit
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June 2022 by Stacy Teter
Viaero in Ogallala offers by far the best customer service I have ever had, Eva and Devaney were absolutely wonderful to work with, they were so patient with us setting up new phones when transferring our service to Viaero, highly recommend this store for all your cell phone needs.
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February 2022 by Angie Allison
The customer service was awesome from Josh and Katelyn. Phone is wonderful. They helped make my life so much easier. Thank you all for your amazing customer servie!
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February 2022 by Elaine Wooddell Palmer
Eva was such a big help and she knows everything about cellphones and setting them up.
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January 2022 by Destiny Beisner
Likes to rip off old people! My grandparents brought my phone in last night! They told my grandparents that I have to restore my phone again, even tho I already tried that and it said that there was something wrong with my phone!! I think my phones under warranty, but I have to pay $200 to get a new phone!! The girl who my grandparents talked to told my grandparents that if we file the insurance claim then my SIM card from my old won’t work in the phone from the insurance claim! They don’t know anything!!! They tried blaming a power outage on my my phone wasn’t working but my phone literally stopped working!
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September 2021 by Kim Hothan
Eva helped me save my data from being erased. She was very helpful and knowledgeable on many other issues. Adore her and very thankful for her help.
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July 2021 by Dan Jebens
What a great experience. The staff ordered a 4G router for me. It showed up early, they called me when it came in, set it up and tested it, and explained all the lights. Super helpful and friendly staff.
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May 2021 by Christopher Wokem
I had the best experience today with Eva! She was very helpful and made sure that I was set up with all the information about my phone before I left. She also helped me figure out problems that didn't involve Viaero! Great lady and I'm excited to continue business at the Ogallala store and with her! I spent over 3 hours there and not once did she seem unhappy! She insisted on helping me!
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May 2021 by Thomas Palmer
Eva and Shauna's Help was great they took care my needs.
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August 2020 by Dawn Thompson
Got screwed out of perfect condition iPhone 8’s to upgrade to iPhone 11 due to a supposed “antennae” issue with the 8s... was lied to by csr’s for 3 months for us to keep getting strung along with limited to no service. Finally switched to a reliable carrier and got stuck with a bill for over $1400.00!! Data team could not resolve issue and did not care that there was a problem. Was told to call customer service & they couldn’t help— transferred to customer relations, first time got hung up on before was transferred, 2nd time got told they can’t do nothing except continue to stick us with bill for over $1400.00 & pass along our name and number to our regional manager... still waiting for that call to come in... shady company with HORRIBLE customer service. Does not care about their reps LYING & SCREWING OVER THEIR CUSTOMERS!!!
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June 2020 by Alan Harris
Good store. Nice people. A lot of help.
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March 2020 by William H Britton
They have always been very helpful for any probablem we have had.
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March 2020 by Jean Koppold
good job guys. very friendly helpful to people thst dont have a lot of experince with smart phones